KPMG is currently seeking a Manager in Customer & Operations for our Consulting practice. Responsibilities : • Lead key work streams and project delivery activities in Sales Transformation solutions • Help execute transformational projects with a scope of services that includes diagnostics/business cases, channel strategy and alignment, sales strategy, sales model and go-to market (GTM) design, sales through service process optimization, sales force skill building and development, sales performance measurement & rewards, sales tool and enablement that includes Customer Relationship Management (CRM)/SPM, sales culture and sales data and analytics • Assist highly skilled client and KPMG work teams throughout the project lifecycle by leveraging our approaches in Sales Effectiveness and Transformation across B2B, B2B2C and B2C models across Financial Services, Healthcare and Life Sciences, Technology, Media, Telecommunication and Industrial Manufacturing industries • Participate in continual development and publication of thought leadership and service offerings across customer advisory businesses that has marketing, sales transformation, CX and customer analytics capabilities • Help with proposal development/business development activities by leveraging existing relationships with C-level executives • Assist in recruiting and training top sales effectiveness talent Qualifications : • A minimum of five years of relevant top tier management consulting experience (including Big Four experience) related to sales force effectiveness, sales effectiveness, SPM and CRM, across diverse industries • Bachelor's degree in a related field from a leading accredited college/university; MBA preferred • Experience with large transformations that involve front office technology, such as Vericent, Microsoft CRM, Salesforce.com, Anaplan and Callidus Cloud • Experience with Customer Buying Patterns, Channel Strategy/Alignment, Sales Model Design Strategy, Sales Force Talent/Skill Building, Sales Performance Management/Incentives, Sales Tools Enablement, Building High Performing Sales Cultures and Sales Analytics/Insights • Demonstrated ability to analyze and diagnose the strategy, people, process and technology root causes for client sales performance issues • Travel may be up to 80-100% • Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa) KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work . Follow this link to obtain salary ranges by city outside of CA: https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=M126ADV_3_26