Job DescriptionOverview of the roleThe Manager, Business Sales Operations role is an integral support partner for the regional B2B Sales
team. This role is responsible for providing hands-on operational project management while
working closely with cross-functional teams including Sourcing, Inventory/Planning, Logistics,
and Care Center Support Teams throughout a project lifecycle.
Responsibilities- Partner with regional account executives as operational support in their territory-specific pipeline of strategic account business.
- Manage large strategic B2B projects - work cross-functionally to prepare the bid/project RFPs, create project plan, address any specific unique project needs, and pass off to call
center support team for execution. - Manage project status in partnership with call center support team and logistics team -
quoting, quote revisions, payments, keying orders and managing playbook. - Partner with cross functional teams to provide key operations project details and
updates (Planning, Sourcing, & Logistics). - Support product information/spec requests along with alternate bids and upselling
opportunities. - Support Business call center support teams with "triage" plans for customer escalations.
- Participate in account executive pipeline sales reviews.
- Execute stock checks and alternate product suggestions in partnership with the
Inventory/Planning team.
Criteria- Proficient in Microsoft Office (Excel, Word, PowerPoint).
- Experience in project management with a focus on organization of large projects.
- Strong organizational skills and expertise in working with cross-functional teams.
- Ability to effectively communicate to internal and external partners.
- Experienced in effective time management, problem-solving, and organization skills
- Strong presentation and communication skills. Ability to communicate concerns and business needs.
BenefitsA generous discount on all WSI brands
A 401(k) plan and other investment opportunities
Paid vacations, holidays, and time off to volunteer
Health benefits, dental and vision insurance, including same-sex domestic partner benefits
Tax-free commuter benefits
A wellness program that supports your physical, financial and emotional health
Continued LearningIn-person and online learning opportunities through WSI University
Cross-brand and cross-function career opportunities
Resources for self-development
Advisor (Mentor) program
Career development workshops, learning programs, and speaker series
This role is not eligible for relocation assistance.
