job purpose:
The Manager, Sales Operations, is responsible for leading business performance management routines, and key programs/initiatives centered around the execution of the full fairlife portfolio across all routes to market for the Sales Organization. This role provides the Sales Organization a seamless process that facilitates customer alignment with the company's strategic priorities, marketplace initiatives, AMPS guidance (Assortment/ Merchandising/ Pricing/ Shelving), and growth objectives. Finally, this individual will aid the Retail Sales Organization in the development of collaborative and strategic business planning for our top customers.
responsibilities: - Leads and maintains the suite of sales resources and reporting tools for access and distribution to the sales team.
- Leads performance management tracking and monthly reporting routine, e.g., RE / PlanCheck Meeting, for the Sales Organization facilitating internal communication of customer plan status with internal stakeholders
- Work seamlessly across multiple internal and external functions including Business Intelligence, Brand, Category Commercial, Revenue Growth, Shopper Marketing and Supply Chain
- Support and delegate work assignments and tasks to appropriate individuals, providing enough direction so desired business outcomes can be achieved.
- Provides customer and sales data/reporting subject matter expertise to the Data Intelligence Team.
- Leads process management and deliverables fulfillment for the Annual Business Planning process within the Retail Sales Organization
- Collaborates with Commercial and Supply Chain to manage system communication and decisions on product supply priorities and conditions, to retail selling organization and customer teams
- Track and evaluate KPIs and AMPS objectives, e.g., Availability and Space (SOVI) gains, for the Retail Sales Organization.
skills/qualifications required: - Bachelor's degree in business administration, sales and marketing or related field/MBA Preferred
- Minimum of 5 years CPG sales or commercial experience required, with a focus on food or beverage products preferred
- Ability to leverage data and insights to tell a compelling story and drive business plan/achieve objectives
- Strong business acumen ability with general management and fiscal responsibility mindset
- Proactive attitude with entrepreneurial skill set; thrives in a multi-faceted environment
- Ability to handle ambiguity and work in a fast-paced, constantly changing environment
- Proficiency in English: Comfortable with both written and verbal communication, including reading and writing.
how fairlife nourishes you:At fairlife, we believe in better - and that includes how we support our people. We offer a comprehensive suite of benefits and wellbeing resources designed to support you physically, emotionally, socially, and financially, both in and out of work.
- Comprehensive medical, dental, and vision coverage, effective day one!
- Supplemental health plans (hospital indemnity, accident, and critical illness insurance)
- Paid Time Off to recharge and support work-life balance
- Paid parental leave & adoption assistance (up to $10,000)
- Parental support & family care benefits, including childcare resources and lactation support
- 401(k) to support retirement planning with up to 9% in employer match
- Wellness reimbursement (up to $500 for qualified wellbeing expenses)
- Employee Assistance Program (EAP) for emotional wellbeing and work-life support
- Company-paid life insurance and short-term disability
- Employer HSA funding (for HDHP participants)
- Tuition reimbursement (up to $10,000) and student loan repayment ($200/month)
- Learning & development programs to unlock your full potential
- Rewards & recognition, matching gifts, free product, and Business Resource Groups
fairlife's nour!sh program is designed to meet you where you are - supporting your individual wellbeing journey while enabling you to do your best work every day.
position location: Chicago, IL
reports to: Head of Sales
travel requirements: 25%
exempt/nonexempt: exempt
*Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Base pay range:
$115,000-$130,000 USD
