Requisition Number: 231993
Job Description
Cintas is seeking a Manager, Route Capacity & Optimization that is responsible for driving route optimization strategies that improve capacity utilization, productivity, service performance, and profitability. This role serves as the business owner of the SmartTruck platform, leading platform governance, adoption, and performance while ensuring expected business outcomes are achieved. The position partners closely with operational and cross-functional leaders to identify and implement scalable solutions that enhance route efficiency, reduce costs, and support business growth, while providing team leadership and development.
Key Responsibilities include but are not limited to:
• Lead enterprise route optimization strategies to improve capacity, productivity, and profitability.
• Own SmartTruck program performance, adoption, and continuous improvement.
• Drive measurable operational and financial results through data-driven initiatives.
• Partner with cross-functional and field leaders to implement scalable solutions.
• Establish governance, performance metrics, and accountability for optimization outcomes.
Skills/Qualifications
Required
• H.S. Diploma/GED required; bachelor's degree preferred
• Minimum 6 years of experience in operations optimization, routing/logistics, workforce planning or continuous improvement (multi-site preferred)
• Minimum 3 years of people leadership experience (direct or strong dotted-line leadership with measurable outcomes)
• Demonstrated success leading projects that produced quantified financial results
• Strong analytics capability: route productivity analysis, capacity modeling, scenario planning
• Proven change leadership: ability to influence field leaders and drive sustained adoption
• Advanced communication skills: executive-ready storylines, facilitation, conflict resolution
Preferred:
• Lean Six Sigma (Black Belt required within first 12 months, if not already obtained)
• Experience with routing/optimization tools and concepts (territory design, density, scheduling, constraint-based optimization)
• Experience working in service businesses (route-based, recurring service, multi-branch/region)
• Strong proficiency in Excel/Power BI; familiarity with SQL or data visualization tools preferred
• Experience in Rental, FAS, logistics, or adjacent route-based industries
Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities
Job Category: Process Improvement
Organization: Operations
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift
