The Manager of Compliance & Business Process Improvement plays a critical role in ensuring that the agency's operations align with regulatory standards and internal policies while driving continuous improvement across business processes. This role is ideal for a strategic thinker with a strong background in compliance, operational excellence, and change management within a managed services or healthcare environment.
Key Responsibilities- Assist with the development, implementation, and monitoring of compliance programs to ensure adherence to federal, state, and contractual regulations.
- Coordinate, schedule and support internal audits and risk assessments.
- Monitor progress in closing procedural gaps and corrective actions.
- Develop and maintain documentation for compliance protocols and process workflows.
- Collaborate with other teams / team members to manage compliance-related training and reporting.
- Facilitate training sessions and workshops to promote a culture of compliance and continuous improvement.
- Support process improvement initiatives that enhance service delivery, reduce risks, and improve client satisfaction.
- Partner with cross-functional teams to ensure alignment of compliance and operational goals.
- Support global expansion efforts by ensuring new service offerings meet international regulatory requirements and operational standards.
- Collaborate with international teams to adapt business processes for regional needs while maintaining consistency and compliance.
Qualifications- Bachelor's degree in Business Administration, Healthcare Administration, or related field (preferred).
- 5+ years of experience in compliance, process improvement, or operations management, preferably in a managed services or healthcare setting.
- Experience with multiple EMR/EPM platforms with a solid understanding of healthcare business workflows and operational guidelines.
- Certification in compliance (e.g., CHC, CCEP) and/or process improvement (e.g., Lean Six Sigma Green/Black Belt) strongly preferred.
- Strong analytical, communication, and project management skills.
- Proficiency in Microsoft applications (CoPilot, PPT, Excel, etc), compliance tools, workflow automation platforms (e.g., ServiceNow), etc.
Reporting To: Senior Director of Compliance and Business Process Improvement
The estimated salary range for this job is $115,000 - $145,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes and required travel. This job is also eligible to participate in Huron's annual incentive compensation program, which reflects Huron's pay for performance philosophy and Huron's benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.
Position LevelManager
CountryUnited States of America
