Job DescriptionJob Summary:The Resource Manager supports the Director of Resource Management in executing Financial Accounting & Advisory Services (FAAS) resource management strategy. This role is responsible for the day-to-day management of scheduling, resource allocation, and utilization across the FAAS practice, ensuring optimal deployment of talent to meet client and business needs. The Resource Manager acts as a key liaison between engagement teams, practice leaders, and operations, driving process excellence and data integrity in all resource management activities.
Job Duties:- Scheduling & Resource Management
- Maintains RMT (Resource Management Tool) as the single source of truth for all scheduling and resource allocation data
- Coordinates assignment of staff to engagements, ensuring alignment with skills, competencies, and industry expertise
- Proactively identifies and resolve scheduling conflicts and workload imbalances across teams and geographies
- Data Quality & Reporting
- Ensures accuracy, completeness, and timeliness of data in scheduling systems
- Distributes regular reports and providing managerial insights on utilization, capacity, billable hours, and pipeline trends for leadership review
- Supports the Director in monitoring and analyzing resource metrics to inform strategic decisions
- Collaboration & Communication
- Facilitates cross-practice and cross-geo collaboration, supporting integrated delivery and resource sharing
- Communicates resource management processes, updates, and changes to stakeholders in a clear and timely manner
- Liaises with offshore teams and external talent pools to maximize resource efficiency and reduce reliance on subcontractors
- Process Improvement
- Identifies opportunities for process improvement in resource management and contributes to the development and implementation of best practices
- Drives change management initiatives led by the Director, including technology enhancements and managing workflow optimizations
- Talent Alignment & Development
- Assists in aligning staff assignments with individual development goals and firm priorities
- Supports the Director in evaluating headcount needs and recommending targeted hiring or redeployment strategies
- Systems & Tools
- Participates in enhancing scheduling tools and dashboards in collaboration with IT and operations teams
- Ensures data standardization and integration across platforms to support seamless resource management
- Participates in special projects and initiatives as assigned by the Director of Resource Management
- Provides backup and support to other resource management team members as needed
- Other duties as assigned
Supervisory Responsibilities: - Supervises and mentors junior resource management staff, ensuring adherence to processes, data quality standards, and effective workload distribution
Qualifications, Knowledge, Skills and Abilities:Education:- Bachelor's degree required, degree in Project Management or Business Administration, preferred
Experience:- Three or more years of relevant experience, required
- Experience in a professional services firm, resource management, highly preferred
License/Certifications:Software:- Proficient in the use of Windows and Microsoft Office Suite, specifically Word, Excel, and PowerPoint, Power BI, required
- Experience in Oracle Project Resource Management and Smartsheet, preferred
Language:Other Knowledge, Skills & Abilities:- Excellent analytical skills
- Excellent communication skills and ability to foster and maintain relationships with professionals at all levels within the organization
- Ability to act as a strategic partner to regional and local business line and practice leadership and management teams
- Strong project and time management skills
- Excellent written communication skills
- Ability to maintain a high level of confidentiality and professionalism in all matters
- Ability to deliver presentations and facilitate meetings
- Ability to work well with a team as well as independently
- Operates with a clear managerial presence in predominantly virtual settings, including active on-camera participation in meetings, confident verbal engagement, and professional facilitation of discussions and interactions
Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.
National Range: $95,000 - $120,000
Maryland Range: $95,000 - $120,000
NYC/Long Island/Westchester Range: $95,000 - $120,000
