WHAT YOU’LL DO

• Manage internal activities including all CAD, programming, field engineering, shop activities, installation, and on-going support to project sign off • Manage external activities including all out-sourced or sub-contract work in support of project installation activities • Oversee budget for technical services department and make recommendations to General Manager for department needs• Manage internal activities to support client expectations• Mentor Level I II and III technicians in absence of Installation Manager• Monitor and ensure labor expenditures do not exceed department budget • Coordinate with Installation Manager/ or Supervisors as needed to secure necessary resources for installation jobs • Manage internal activities that support client training • Manage or facilitate field testing of integrated systems and training client on use• Customer facing liaison as needed in concert with General Manager and Regional Sales Manager

• Support Project Managers to create and maintain project related documentation in accordance with company guidelines• Maintain scheduling and resources for the department • Travel to various job sites required Other duties assigned as needed

WHAT WE’RE LOOKING FOR

Must Haves:

• Proven ability to significantly contribute toward or lead operation initiatives with a results oriented approach• Demonstrated leadership and management skills in a team-oriented collaborative environment • Strong interpersonal skills with the ability to work effectively with all levels of the organization• Understanding of technical aspects of audiovisual systems design and installation preferred • Ability to motivate and effectively lead large project teams comprised of technical and administrative personnel toward a common goal • Understanding of construction project management applied to audiovisual projects• Proficient with AV project management theory and practices or other electro-mechanical installation techniques• Ability to work and think independently and ensuring to meet deadlines• Must have clear and professional communication skills (written and oral) both internally and externally• Demonstrated customer service focus and client communication skills Education and/or Experience

• Bachelor’s degree in a related field• Minimum 4 years of Management experience in similar or related field • Experience in the AV industry is preferred • AVIXA CTS

• PMP

WHY YOU’LL LIKE WORKING HERE 

• Robust onboarding plan including job shadowing.
• Training and professional development opportunities
• On-site training and other learning opportunities
• Paid holidays, stat days, and flex days
• Competitive wages
• Medical benefits, including vision, health, dental and RRSP matching.
• World class tools to help you succeed.
• Enjoyable and dynamic company culture