Manager, Real Estate and Licensing

P.F. Chang's

$90K — $110K *
Real Estate & Construction
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of professional licensing experience, with at least 3 years in a leadership role.
  • Experience in a multi-unit, multi-state restaurant or hospitality setting is preferred.
  • Strong knowledge of local, state, and federal licensing requirements and compliance standards.
  • Bachelor's degree or relevant professional experience required; paralegal certificate preferred.
  • Proficiency in Microsoft Word, Excel, and Outlook; familiarity with Tango and Avalara is a plus.
  • Excellent communication, relationship-building, and problem-solving skills are essential.
  • Ability to manage priorities under pressure while maintaining confidentiality.

Responsibilities

  • Lead licensing projects, coordinating with multiple departments to ensure timely completion of requirements.
  • Oversee all necessary business and service permits for restaurant operations.
  • Address government inquiries, compliance issues, and licensing problems promptly.
  • Stay updated on licensing laws and recommend necessary policy adjustments.
  • Manage and mentor the Licensing Paralegal team while setting performance goals.
  • Assist in negotiating and managing real estate leases and related documentation.
  • Draft and maintain licensing and leasing documents, ensuring accuracy and compliance.

Benefits

  • Comprehensive medical, dental, vision, and a 401(K) plan effective from the month after hire.
  • 20 days of paid vacation and sick time annually for full-time employees.
  • 12 company holidays plus 2 floating holidays each year.
  • Annual performance-based bonuses tied to company success.
  • Tuition reimbursement for relevant job-related educational programs.
  • Preloaded meal card for use at P.F. Chang's locations.
  • Employee discounts on corporate-owned restaurants.
  • Financial support through the Lucky Cat Fund in times of hardship.
Full Job Description
We are seeking an experienced Manager, Licensing and Real Estate to join our Legal team at our Global Support Center in Scottsdale, Arizona. This role is responsible for overseeing restaurant licensing requirements for new and existing locations, leading the Licensing Paralegal team, and supporting the administration of our real estate lease portfolio.

What You'll Do:
  • Lead and project-manage licensing activities across Operations, Marketing, Legal, Finance, and other business partners, ensuring documents, schedules, milestones, and deliverables are completed accurately and on time.
  • Oversee business licenses, food service permits, liquor licenses, environmental permits, and other requirements necessary for our restaurants to operate.
  • Respond to government notices, regulatory inquiries, compliance matters, audit requests, and licensing or permitting issues.
  • Monitor changes in applicable licensing laws and regulations and recommend updates to templates, policies, processes, and best practices.
  • Lead, develop, and mentor Licensing Paralegals, including establishing performance objectives and evaluating performance.
  • Support the negotiation and administration of real estate matters, including new leases, amendments, memoranda of lease, estoppels, and termination agreements.
  • Draft, review, revise, track, and maintain licensing and real estate documentation.
  • Conduct legal research and provide support for special projects.


What You'll Bring:
  • At least 8 years of professional licensing experience, including a minimum of three years of people-management experience.
  • Experience supporting a multi-unit, multi-state restaurant or hospitality organization is strongly preferred.
  • Knowledge of local, state, and federal licensing and compliance requirements, including experience researching laws and regulations.
  • Bachelor's degree or equivalent professional experience.
  • Paralegal certificate preferred.
  • Proficiency with Microsoft Word, Excel, and Outlook; experience with Tango and Avalara is also preferred.
  • Strong communication, relationship-building, problem-solving, organizational, and decision-making skills.
  • The ability to manage competing priorities and deadlines with accuracy, composure, and limited supervision.
  • Sound judgment, discretion, and the ability to maintain confidentiality.
  • A hospitality-driven mindset and the ability to balance compliance requirements with practical, restaurant-friendly solutions.


Location:

This is primarily an office-based position located at the P.F. Chang's Global Support Center in Scottsdale, Arizona 85255. Candidates must currently reside in the greater Phoenix area and live within a reasonable commuting distance of the office.

Benefits We Offer:
  • Comprehensive Benefits: Medical, dental, vision and 401(K) starting on the 1st of the month following the hire date.
  • Paid Vacation and Sick Time: 20 days per calendar year for full-time Global Support Center team members, prorated for new hires.
  • Paid Holidays: 12 company-selected holidays plus 2 floating holidays per year.
  • Competitive Pay & Performance Incentives: Annual bonuses based on Company performance.
  • Professional Development: Tuition reimbursement for job related programs.
  • Lucky Cat Meal Card: Preloaded meal card for use at any corporate-owned P.F. Chang's location.
  • Exclusive Discounts: Access exclusive employee discounts.
  • Supportive Community: Financial assistance through the Lucky Cat Fund during hardships for qualifying team members.

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