Job DescriptionBrief Job Description: Responsible for ensuring that our products and services meet the highest standards of quality, reliability and safety. The ideal candidate will have a strong background in quality management, experience in the manufacture and project quality, and possess excellent leadership and communication skills.
Responsibilities and Measurement Criteria with Time investment Needed on Each: - (This will describe the overall core responsibilities of the role, decision making responsibilities etc.)- Maintain and improve quality control systems and processes to ensure compliance with industry standards, regulations, and customer requirements.
- Conduct regular inspections and audits of manufacturing processes, materials, and finished products to identify areas for improvement and ensure adherence to quality standards.
- Collaborate with cross-functional teams, including engineering, program management, production, supplier quality, VOS, IS global quality, and customer service, to address quality issues and drive continuous improvement initiatives.
- Establish key performance indicators (KPIs) and metrics to measure and monitor quality performance across the organization.
- Analyze data and trends to identify root causes of quality issues and develop corrective and preventive actions (CAPAs) to address them.
- Provide training and guidance to employees on quality standards, procedures, and best practices.
- Act as Quality Management Representative for Vertiv Croatia.
- Lead internal and external quality audits and certifications, including ISO and other relevant certifications.
- Investigate customer complaints and warranty claims, and work with the appropriate teams to resolve issues and prevent recurrence.
- Stay up to date on industry trends, regulations, and best practices related to quality management in the data center industry.
Qualifications:Required/ Minimum Qualifications: - Minimum number of 8-10 years of experience in Quality + Manufacturing field.
- Bachelor's degree in Engineering, Quality Management, or a related field.
Additional / Preferred Qualifications:- Master's degree preferred.
- Certified Quality Manager (CQM) or equivalent certification is preferred.
- Additional certifications related to quality management, such as Six Sigma, Lean Manufacturing, or ISO 9001, are a plus.
- Strong knowledge of quality management principles, methodologies, and tools, such as Six Sigma, Lean Manufacturing, and Statistical Process Control (SPC).
- Experience with quality management systems (QMS), such as ISO 9001.
- Excellent analytical and problem-solving skills, with the ability to analyze complex data and identify root causes of quality issues.
- Strong leadership and interpersonal skills, with the ability to effectively communicate and collaborate with cross-functional teams.
- Detail-oriented and highly organized, with the ability to manage multiple projects and priorities simultaneously.
- Knowledge of regulatory requirements and industry standards applicable to the data centers industry.
Physical & Environmental Requirements: - (To be used majorly for manufacturing jobs.)Time Travel Needed: The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
- Promote Transparent & Open Communication
