Manager, Quality Control (QC), Bioanalytical Clinical Research Labs, Whitesboro, New York (NY)

As a Manager, Quality Control (QC) at ICON, you will be responsible for overseeing the quality control processes and ensure that all products meet the required quality standards and specifications.

What You Will Do:

The Manager, Quality Control (QC) will oversee quality assurance and compliance workstreams, ensuring deliverables meet quality and timeline expectations.

Key responsibilities include:

• Managing the quality control operations, including the testing and inspection of products to ensure compliance with regulatory and quality standards.
• Developing and coordinating inter-departmental system improvements relating to quality and efficiency.
• Suggest process improvements to continually maximize the efficiency of the personnel, recommend solutions and implementation of action plans.
• Leading, training, and mentoring a team of quality control staff to foster a culture of quality and continuous improvement.
• Collaborating with production, regulatory, and research teams to resolve quality-related issues and implement CAPAs as needed.
• Monitoring quality control metrics and preparing reports to assess quality performance and identify areas for improvement.
• Ensuring compliance with applicable regulations, industry standards, and internal policies in all quality control activities.
• Develop working relationship with internal clients/suppliers - particularly laboratory personnel and operations. Recommend approach and carry out solution as directed for more complicated quality findings.
• Participate in client or regulatory audits with the Quality Assurance department as required.

Your Profile:

The Manager, Quality Control (QC) will have solid quality assurance and compliance experience, with the ability to manage competing priorities and develop your team.

Required qualifications and experience:

• Bachelor's degree or Master's degree in life sciences, quality assurance, or a related field is preferred, with significant experience in quality control or quality assurance.
• Proven experience managing quality control operations in a related environment, with a strong understanding of quality assurance principles and regulatory requirements.
• Strong leadership and team management skills, with the ability to motivate and guide staff to achieve quality objectives.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across various departments.
• Strong analytical and problem-solving abilities, with experience in root cause analysis and implementing corrective actions.
• Detail-oriented, proactive, and committed to maintaining high standards of quality and compliance in all processes.

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What ICON can offer you: Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family's needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles.

Salary range: $100,472.00-$125,590.00

Bonus, Com, Stock, Benefits & Disclaimer verbiage: Actual compensation will be determined based on factors such as geographic location, work experience, education/training, and skill level. You may be eligible for a bonus, stock compensation and commissions in some cases depending on your role and performance.

Are you a current ICON Employee? Please click here to apply