Gypsum Management and SupplyGMS

Manager -Quality Control

Buda, TX 78610In-Person
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree preferred
  • 5-10 years of related experience
  • Excellent customer service skills
  • Strong problem solving and analytical skills
  • General construction knowledge and market understanding

Responsibilities

  • Demonstrate commitment to health and safety policies
  • Assist sales with promoting proprietary products
  • Design and manage quality control processes for concrete
  • Ensure appropriate mix designs across all plants
  • Investigate product quality issues and solutions
  • Instruct lab personnel on testing procedures
  • Select, hire, and mentor QC technicians

Benefits

  • Opportunity for continued education in new procedures
  • Participation in industry associations
  • Hands-on experience with product quality management
  • Work closely with management and plant personnel
  • Flexibility in managing shifting priorities
Full Job Description
Oversee all aspects of our product quality program including promoting health & safety as our #1 core value, innovative solutions for customers, mix optimization, and employee development.

Responsibilities

  • Health and Safety: Demonstrate a commitment to communicating, improving, and
    adhering to safety policies in all work environments and areas. Ensures all aspects of
    his/her role are executed in a safe manner. Obeys safety guidelines when on public
    roads, construction sites and 3D Concrete operations.
  • Value Added Products (VAP): Assist sales in promotion of proprietary products. Provide technical expertise to sales and operations.
  • Quality Control and Quality Assurance (Concrete): Responsible for the design and


performance of all concrete mixes. Ensure through plant sampling of aggregates, cement and other materials that meet established standards. Manage Command QC software working with Concrete Production Manager optimizing materials and
training personnel. Manage existing and future Quality Control and Process Control Programs. Communicate quality control information to all relevant organizational departments. Monitor benchmark and target improvement in quality KPI's. Develop
and participate in cost control improvements.

  • Materials and Specifications: Ensure that all plants have appropriate mix designs and determine appropriate batch weight for all mixes at each plant.
  • Detailed product investigation in relationship to quality and potential claims. Researching questionable product from time batched, to tie discharged, and on-site investigation to evaluate site conditions and product behavior. Direct contact with client covering potential solutions and involved in any evaluation testing to assure all procedures are performed in accordance with specific testing guidelines.
  • In-house investigations involving product consistency, neglect, abuse, and applications at batch plants and on site. Along with follow up visits to assess product appearance, durability, and analysis to remedy day to day problems.
  • Quality Control and Quality Assurance (Aggregate): Gradations physically performed twice daily on all washed aggregates, once a day for Flex Base. Specific Gravity and Absorption performed daily. LA Abrasion and Soundness testing performed monthly with the Soundness testing performed by outside testing. All results are monitored daily with any irregularities reported to plant manager. A weekly and monthly technical report is distributed to company personnel alongside a product stockpile map.
  • Instruct in-house lab personnel on proper testing techniques and procedures. Work with loader operators on proper load out, stockpile, and sampling techniques. QC Manager to have working knowledge with hands on experience in all procedures related to products produced (TX DOT, ASTM, etc.). Continued education in all new and revised procedures with hands on experience.
  • HR/Coaching and Mentoring: Select, hire, and train technicians when required. Manage all daily field and lab QC technicians and activities. Provide product quality training for sales, operations, and hourly employees.
  • Association Involvement: Participate in industry associations as a representative of Centex Materials.


Relationship with Team

  • Reports to the SVP Operations
  • Work closely with the Management Team and Plant personnel


Specific Accountabilities

  • Safety performance
  • Responsible for achieving performance targets for safety, service, volume delivered,
    and profitability
  • Customer satisfaction


Qualifications

  • Bachelor's Degree (preferred)
  • 5-10 years of related experience
  • Excellent customer service skills. Dedicated to meeting the expectations of internal
    and external customers.
  • Must be flexible and able to balance shifting priorities to meet deadlines.
  • Strong problem solving and analytical skills and the desire to seek solutions.


  • Possess a general knowledge of construction and products with a solid understanding of the market, competition, and business opportunities.
  • Excellent leadership skills - must be able to motivate others and provide complete,
    direct, and actionable feedback.
  • Possess a commitment and willingness to devote great effort and time in order to
    reach goals.
  • Must have a strategic business focus and ability to anticipate future consequences
    and trends accurately.
    Proficient with Microsoft applications, specifically Word, Excel, and PowerPoint


Physical Demands and Work Environment:

The Physical demands described herein are representative of those that must be met by
an employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the
essential functions

While performing the duties of this job, the employee will be required to crawl, kneel,
bend, and reach with hands and arms above the head and/or move items up to 50 lbs.
Physical agility tests may be required. The employee is occasionally exposed to high
stress and extreme outside weather conditions

About Gypsum Management and SupplyGMS

Gypsum Management and Supply, Inc. (GMS) is a leading North American distributor of gypsum wallboard, suspended ceiling systems, and other specialty building products. Founded in 1971, GMS now operates a network of more than 250 distribution centers nationwide. The company's products are used in new residential and commercial construction, as well as in the repair and remodel of existing structures. GMS serves a diverse customer base, including contractors, builders, and retail customers.
Learn more about Gypsum Management and SupplyGMS
Size
5,475 employees
Market Cap
$2.1 billion
Industry
Net Income
$30.3 million
Founded
1971
5 Year Trend
+14.9%
Revenue
$3.1 billion
NASDAQ

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