Manager, Projects & Operations

Toronto Metropolitan University

$78K — $125K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Post-secondary degree in a business-related field; finance background preferred.
  • Minimum of 5 years of administrative support experience for executive leadership.
  • Strong financial and resource management skills.
  • Excellent interpersonal and facilitation abilities.
  • Familiarity with project management principles and practices.
  • Ability to handle confidential matters discreetly.
  • Commitment to equity, diversity, and inclusion principles.

Responsibilities

  • Drive strategic planning through research and data analysis.
  • Oversee day-to-day HR operations for the CHRO office.
  • Manage financial operations including budgeting and resource allocation.
  • Coordinate facility management and technology oversight.
  • Lead and mentor administrative staff to foster a high-performing team.

Benefits

  • Hybrid work location offering flexibility.
  • Commitment to an inclusive and accessible work environment.
  • Opportunities for professional growth and development.
Full Job Description
The Opportunity

Reporting directly to the Chief Human Resources Officer (CHRO), the Manager, Projects & Operations will lead day-to-day administration and key initiatives for HR. Serving as a core operational leader, the manager will oversee HR budgets, facilities, and technology while supporting high-priority strategic goals across the university.

Key responsibilities include:
  • Special Projects & Strategic Planning: Drive short- and long-term strategic planning through targeted research, data analysis, and the development of actionable recommendations that support continuous improvement and operational effectiveness. Partner with the CHRO and HR executive leadership to plan, resource, implement, and evaluate high-priority university initiatives. Lead project follow-ups, coordinate and synthesize executive-level updates, and manage special administrative projects to ensure priorities are effectively advanced and key deliverables are achieved across the division.
  • Operational Leadership & Administration: Plan, execute, and streamline day-to-day operations across the CHRO office. Acts as the primary contact for high-level confidential matters, assessing issues and sharing key information with senior leadership, university staff, and external partners as appropriate. Participates in department and pan university leadership meetings as needed.
  • Financial & Budget Management: Direct the department's financial operations, managing department budget and special project budgets. Oversees resource allocation, and budget preparation to ensure strategic targets and project goals are met.
  • Facilities & Technology Management: Oversees space planning, capital equipment inventory, physical security, and renovations in coordination with campus partners, ensuring full compliance with institutional policies and safety regulations.
  • Team Leadership: Manage and mentor administrative staff, establishing clear roles, accountabilities, and transparent workflows to foster a high-performing, supportive team environment.
Leadership Competencies

Leaders at TMU are required to demonstrate the following Leadership Competencies:
  • Acts with Integrity: Demonstrates behaviors aligned with high ethical standards and personal integrity and acts in accordance with TMU values.
  • Builds Relationships of Trust & Collaboration: Actively builds a culture of trust and fosters meaningful relationships.
  • Leads Inclusively: Creates an inclusive environment where everyone is respected, recognized, empowered to achieve their potential, and valued for their differences.
  • Demonstrates Organizational Acumen: Understands and respectfully navigates complex internal and external environments using sound judgment, diplomacy, and tact.
  • Drives Vision & Results: Creates and implements a vision grounded in sound decision-making to achieve desired outcomes.
Qualifications
To help us learn more about you, please provide a cover letter and resume describing how you meet the following required qualifications:
  • Completion of a post-secondary degree program, preferably in a business-related discipline or related field. A strong background in finance/budget management is preferred.
  • A Minimum five (5) years of directly related work experience providing executive administrative support to senior management or executive level, including experience in financial and resources management, financial planning and reporting, general administration of operations, project coordination and support, preferably in a comparable organization.
  • Excellent interpersonal/human relations and facilitation skills.
  • Knowledge of project management principles, methodologies, and practices;
  • Ability to handle sensitive and confidential issues appropriately.
  • Extensive and demonstrated knowledge in office/business administration, financial functions in public sector finance, including budgeting and financial planning.
  • A demonstrated commitment to and meaningful experience with the principles of equity, diversity, and inclusion; an understanding of how those principles should inform and shape the work of Human Resources to appropriately build a campus community inclusive of the University's diverse student, faculty and staff population is required.
Additional Information (MAC)
Position Number 10001151 Reports To CHRO Department Human Resources Employee Group MAC Vacancy Type
Term

This is a current vacancy
Work Location Hybrid Start Date October 5, 2026 End Date April 5, 2028 Hours of Work 36.25 Grade C51 Salary Scale $78,550 - $125,475 Hiring Salary Range $92,000 - $107,000 TA Specialist Claudiu Filimon Posting Date September 3, 2026 Application Close Date September 14, 2026
  • Equivalent experience or a combination of equivalent experience and education may be accepted in place of education.
  • As part of the selection process, candidates may be required to complete an occupational assessment.
  • Applications will only be accepted online through Toronto Metropolitan University's career site.
  • We will provide an accessible experience for applicants, students, employees, and members of the Toronto Metropolitan University community. We are committed to providing an inclusive and barrier-free work environment, starting with the recruitment process. If you have restrictions that need to be accommodated to fully participate in any phase of the recruitment process, please submit your request through the AskHR webform . All information received in relation to accommodation will be kept confidential.

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