FedEx

Manager Project/Process RSC

FedEx$80K — $95K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in business, engineering, operations management, or related field; or 6 years relevant experience.
  • Experience in project/process/program management required.
  • Strong management, human relations, communication, negotiation, and analytical skills.

Responsibilities

  • Manage a team of at least 4 direct reports.
  • Coordinate daily activities of 40-60 team members and inspire high performance.
  • Select, train, and develop staff to foster a motivating culture.
  • Oversee business systems to ensure process improvements meet customer needs.
  • Establish processes for technology changes to function properly.
  • Direct project management to align technology with departmental goals.
  • Develop staffing models for RSC operations.

Benefits

  • 401(k) plan with company match after 1 year.
  • Tuition reimbursement program.
  • Holiday pay and paid time off including vacation and PTO.
  • Medical, dental, and vision benefits available on day one.
  • Short-Term and Long-Term Disability coverage for full-time employees.
  • Paid parental leave for both moms and dads.
Full Job Description
Shift

Monday - Friday - 1st Shift (Day)

Manage a staff responsible for all aspects of broad, diverse, complex projects/processes/programs for both internal and external customers.
Essential Functions

Manages at least 4 full time exempt direct reports.

Identify and coordinate daily activities of 40-60 team members; inspire your team to achieve desired results in productivity, teamwork, safety, quality, and job knowledge.

Selects, trains and develops a staff of employees with the intent of creating a culture that develops employees, motivates voluntary discretionary effort.

Serves as the business holder for business systems requirements and direct the issues related to process improvement to ensure technologies support business and customer needs.

Ensure that processes and controls are in place for proper facilitation and validation of technology changes to ensure systems function as designed.

Manage projects through the development of goals and ISO to ensure technology, management support and mindset are key supporting elements of departmental goals.

Manage the development, maintenance and application of staffing models for job functions in RSC operations.

Manages the delivery of business value by directing on-going prioritization of features and enablers, implementing business principles and ensuring production readiness of development work based on oversight of functional systems.

Assesses the RSC needs for operations, service and product improvements as required, organizes and participates in special task forces, serves on management committees and directs teams related to executes audits across the facility working closely with operations to ensure continuity.

Develops and coordinates critical contingency plans for implementation of projects and programs.

Administers and assigns resources associated with the department programs and projects.

Manages a comprehensive and efficient process to establish priorities for assigned programs/projects by conducting priority setting sessions and informing all parties of established priorities, ensuring fair and complete consideration of the views of all end users, development support groups and management.

Perform other duties as assigned.

Required Qualifications & Experience:
  • Bachelor's Degree or equivalent in business, engineering, operations management or related field or six (6) years directly related experience in operations.
  • Experience in project/process/program management discipline required.
  • Strong basic management, human relations, communication, negotiation, and analytical skills.

Requirements, Perks, and Benefits (US Exempt)
Physical & Cognitive Requirements (With or Without Accommodation)
  • Ability to follow policies and procedures.
  • Ability to read, write, and interpret information.
  • Ability to add, subtract, multiply, and divide.
  • Ability to use hands to finger, handle, or feel.
  • Ability to sit, walk, or stand for the duration of the shift.
  • Must possess visual acuity to perform essential job functions.
  • Ability to conduct physical tasks with a full range of motion throughout the warehouse environment.
  • Ability to lift/carry items up to 50 pounds.
Perks and Benefits at FedEx Supply Chain (FSC)
  • Competitive Pay: Competitive wages depending on your location and experience, paid bi-weekly for both full-time and part-time opportunities.
  • 401(k) plan with company match after 1 year
  • Tuition reimbursement program
  • Holiday pay and accrued paid time off programs offering both Vacation and PTO
  • Medical, dental, vision, and voluntary benefits available on day one
  • Basic life insurance
  • Basic AD&D coverage
  • Supplemental Life and Supplemental AD&D
  • Short-Term and Long-Term Disability coverage for full-time employees after 180 days of service
  • Paid parental leave for both moms and dads
  • Paid bereavement and jury duty

Note: Pay is based on several factors including, but not limited to, market location and may vary depending on job-related knowledge, skills, education/training, and a candidate's work experience.
Job Disclaimer (US)

Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.

About FedEx

FedEx Careers

Join the FedEx team today and be part of a company known globally not just for its reliable shipping and logistics solutions, but for its commitment to innovation, diversity, and professional growth. At FedEx, we believe in nurturing a culture that values every team member's contribution, fostering an environment where everyone can thrive.

Opportunities Await

Whether you're seeking your first job or looking to advance your career, FedEx offers a range of job opportunities across various functions. From operations to marketing, technology to management, FedEx is hiring talented professionals eager to push boundaries and lead in the logistics industry.

Work You'll Do

At FedEx, every position contributes to our success and reputation as a leader in the global market. Join us and help redefine the future of logistics through innovation and technology. Our team members are not just employees; they are innovators and leaders who are crucial to our continued growth and leadership in the industry.

Explore Our Diverse Career Paths

FedEx provides a platform for professional development like no other. With a multitude of career paths and positions, you can find the perfect match for your skills and ambitions. From hands-on operational roles to corporate positions, FedEx empowers you to find your fit and excel.

Internship Programs

Kickstart your career with a FedEx internship. Gain invaluable experience, build your resume, and develop professional skills that will serve you throughout your career. Our internships offer a real-world glimpse into high-level projects and day-to-day operations, guided by leadership committed to your growth and development.

Benefits and Culture

FedEx is dedicated to supporting our team members with comprehensive benefits designed to enhance your life both inside and outside of work. We promote a culture of health, happiness, and engagement, ensuring that every team member has access to career development, diversity training, and leadership programs that pave the way for advancement and personal fulfillment.

Join Our Community

Being part of FedEx means more than just having a job—it means being part of a supportive community. Our commitment to diversity, equity, and inclusion is integral to our business strategy and critical to our success. We encourage networking and collaboration, which are key to fostering innovation and driving growth.

How to Apply

Ready to advance your career at FedEx? Explore our current job openings, submit your resume, and prepare for an interview where you can showcase your unique skills and passion. Our hiring process is designed to identify and engage individuals who are ready to make a difference.

Stay Connected

Keep up to date with the latest from FedEx Careers by joining our talent network. Receive personalized job alerts and insider tips that can help you navigate your career journey with FedEx. Discover the exciting and rewarding opportunities that await at FedEx, where every team member is essential to our success.

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Learn more about FedEx
Size
228,000 employees
Market Cap
$44.6 billion
Industry
Net Income
$2.4 billion
Founded
1973
5 Year Trend
+9.2%
Revenue
$74.7 billion
NASDAQ

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