Persado

Manager, Project Management

Persado$125K — $145K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; advanced degree or professional certification preferred
  • 5+ years of people management experience with a focus on team development
  • 7-10 years of program/project management or related experience in large enterprises
  • Proven leadership of teams managing large enterprise accounts, particularly in financial services
  • Exceptional stakeholder management and relationship-building skills
  • Strong independent judgment and problem-solving abilities
  • Experience with marketing technologies and a background in digital marketing preferred

Responsibilities

  • Direct daily operations of the project management team, ensuring standards are met
  • Define employee goals and manage resource allocation effectively
  • Coach direct reports to overcome project challenges and foster career growth
  • Break down complex project issues into actionable tasks for the team
  • Identify and drive process improvements and product automation initiatives
  • Train new hires and provide continuous performance feedback
  • Engage with senior stakeholders, acting as a strategic contact for client escalations

Benefits

  • Hybrid working model supporting remote and in-office work
  • Generous global benefits packages
  • 401k matching or pension scheme for future preparation
  • Professional growth opportunities with dedicated training resources
  • Employee Enrichment Fund for personal and office upgrades
  • Structured onboarding program for new hires
  • Flexible time off for work-life balance
  • Paid volunteer days and charitable donation matching
  • Commitment to diversity, inclusion, and belonging initiatives
Full Job Description
Salary Range: $125,000.00 - $145,000.00 per year base salary (depends on experience, location, business needs, and market demand).
What We Are Looking For

We're seeking a driven Manager, Project Management to lead a team of project managers responsible for delivering projects across our client base. While tactical project management experience is relevant, this is first and foremost a people management role. Your primary focus will be on managing resources, providing unwavering support, guidance, and accountability to your team. Your direct reports are responsible for managing large enterprise accounts within major financial services institutions, meaning you will play a critical role in enabling their success. You will provide strategic oversight, ensure the consistent application of project management practices, and support the overall development and performance of your team.
What You Will Work On
  • Direct the day-to-day operations of the project management team, ensuring adherence to departmental standards.
  • Define employee goals, assign work, manage resource allocation, handle escalations, and ensure all deadlines are met.
  • Actively coach direct reports to navigate complex project roadblocks and advance their career growth.
  • Break down complex issues into actionable tasks, assign them to relevant team members to gather required information, synthesize the results, and partner with your team to help prioritize these issues.
  • Identifies and drives opportunities for process improvements and product automation to support client satisfaction and scalability.
  • Train new hires, measure team progress, provide continuous feedback, and proactively escalate team issues as needed.
  • Partner closely with senior cross-functional leaders to ensure alignment between project execution and organizational priorities.
  • Engage directly with senior stakeholders on the client side, particularly within large enterprise financial services institutions, acting as a strategic point of contact and escalation.
  • Demonstrate ownership of company culture and employee engagement, proactively sharing ideas to improve the working environment.

Requirements

What You Bring
  • Bachelor's degree required; advanced degree or professional certification (PgMP, MSP, PMP) preferred
  • At least 5 years of demonstrated experience as a People Manager, with a strong focus on team development, enablement, and mentorship.
  • 7-10 years of experience in program/project management or customer-facing roles within large enterprises, ideally with Fortune 500 and financial services experience.
  • Proven ability to lead and scale teams that manage large, complex enterprise accounts (specific experience supporting financial services institutions is highly preferred).
  • Exceptional stakeholder management skills, with the proven ability to comfortably engage, influence, and build relationships with both senior cross-functional leaders and senior client-side executives.
  • Experience independently addressing medium-term problems and providing lasting solutions that can become standard procedure for future issues.
  • Strong independent judgment and problem-solving skills, capable of synthesizing complex situations to support your team.
  • Experience with various marketing technologies (e.g., Adobe, Salesforce Marketing Cloud, etc.)
  • A background in digital marketing and working with technical SaaS products is highly preferred.

Benefits

What We Offer

Achieve your life goals and work goals at Persado:
  • Persado's hybrid working model empowers both remote and in-office work equitably
  • Competitive and equitable compensation
  • Generous benefits packages globally
  • 401k matching (USA); Pension Scheme (Certain EU locations) to prepare for your future
  • We encourage professional growth through our dedicated enablement and training teams, as well as on demand tools and resources
  • Employee Enrichment Fund to pursue a passion or upgrade your home office
  • Structured onboarding program to ensure a confident start and long-term success for new hires
  • Strong emphasis on career development and mobility, continuous feedback loops and performance management
  • Flexible time off to support work-life harmony
  • #PersadoCares: 2 paid Volunteer days per year and charitable donation matching
  • Robust Diversity, Inclusion and Belonging initiatives; culture month celebrations, commitment to bias-free recruitment, community ERGs, and more

Kindly submit your CV in English commitment to bias-free recruitment, ERGs (#culture, #mindsmatter, #parents, #women, #green, #pride - and more).

About Persado

Persado is a marketing language cloud that generates the precise words, phrases, and images that can lift any marketing campaign from average to exceptional. Persado delivers tens of thousands of precise words and phrases proven to drive marketing performance and increase brand engagement. Using Persado, leading brands such as American Express, Expedia, eBay, Vodafone, and Viber have realized one billion dollars in incremental revenue and an average uplift of 68.4% in conversions across marketing campaigns. Persado is powered by cognitive computing technologies, including natural language processing and machine learning algorithms, which analyze vast amounts of customer data to understand the language that resonates with consumers. Persado was founded in 2012 and is headquartered in New York City.
Learn more about Persado
Size
300 employees
Industry
Founded
2012

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