Insurity

Manager, Professional Services - Application Development / Responsable des services professionnels - Développement d'applications

Insurity$86K — $172K *
US-AnywhereRemote in Canada
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in software development, 2+ years in team leadership
  • Experience in SaaS and enterprise software implementations
  • Proficient in object-oriented programming and system integrations
  • Skilled in translating business requirements into technical designs
  • Expert in code quality management and modern SDLC/CI/CD practices
  • Ability to manage multiple projects in a fast-paced environment
  • Bachelor's degree in computer science, engineering, or equivalent experience.

Responsibilities

  • Lead and mentor a high-performing development team
  • Recruit and onboard top talent for the team
  • Set departmental goals and ensure achievement
  • Implement and uphold company policies and procedures
  • Drive team performance and communicate results
  • Build and maintain strong customer relationships
  • Support team as an individual contributor when necessary.

Benefits

  • Flexible work environment options including remote, hybrid, or in-office
  • Open PTO policy for work-life balance
  • Comprehensive health coverage from day one
  • Opportunity for career growth with internal promotions
  • Structured mentorship program for employee development
  • Access to online learning resources for continuous improvement
  • Discounted tuition for educational goals through partnerships.
Full Job Description
Insurity's Next Manager, Professional Services - Application Development

This role leads a team of developers delivering client-facing implementations of Insurity's Sure Commercial platform, owning technical design, integrations, and development quality through go-live in a billable Professional Services model. The ideal candidate is a hands-on technical leader with deep experience in enterprise SaaS and system integrations who can guide teams through complex implementations, partner effectively with client stakeholders, and balance delivery quality, utilization, and continuous improvement of our development practices.

What Our Manager, Professional Services - Application Development Will Do
  • Lead, coach, and mentor a high-performing, highly engaged team of individual contributors, typically performing similar functions
  • Interview, hire, onboard, and retain exceptional talent
  • Provide input to departmental goals and ensure goals are met
  • Adopt and reinforce company policies, processes, and programs
  • Lead team members using the company's performance management and development process
  • Support a culture that emphasizes the strategy, guiding principles and core values
  • Communicate effectively & regularly with team members, peers, and leaders
  • Manage financial responsibilities and activities
  • Develop and maintain trusted customer relationships
  • Effectively engage with internal and external stakeholders
  • Drive utilization across team
  • Communicate financial and goal results, and KPIs to direct reports
  • Perform tasks as an individual contributor to support the team as needed

Who We're Looking For
  • 5+ years of experience in software development, including 2+ years of team leadership or management experience
  • Experience supporting external, client-facing software implementations (SaaS and/or enterprise platforms preferred) in a Professional Services or consulting environment (billable/utilization model)
  • Strong understanding of object-oriented programming, system integrations (APIs, data interfaces), and common integration patterns
  • Ability to translate business and functional requirements into effective technical designs and implementation plans
  • Demonstrated experience driving code quality through reviews, testing practices, and use of modern SDLC/CI/CD tools
  • Proven ability to manage priorities and deliver in a fast-paced, multi-project environment
  • Bachelor's degree in computer science, engineering, or equivalent experience

Nice to Have
  • Experience with enterprise SaaS platforms (e.g., PAS, ERP, CRM)
  • Background in Commercial Insurance or Policy Administration Systems
  • Familiarity with cloud environments (e.g., Azure)
  • Experience with proprietary or domain-specific platforms/languages
  • Agile or hybrid delivery experience
  • Experience working with offshore/distributed teams

What's In It For U

Work Where You Thrive
Find the work environment that supports your best-whether that's remote, in-office, or hybrid-depending on your role and location. Our Flex First Workforce approach offers many fully remote opportunities, while some teams follow hybrid or in-office schedules to stay connected and collaborative.

Take Time When You Need It
We trust our team to manage their time with our Open PTO Policy, empowering you to recharge when it matters most.

Benefits That Start on Day One
Enjoy comprehensive health coverage and employer-matched retirement savings right from your first day-because we know how important these are to you.

Living Our Values Every Day
Our core values are more than words on a wall-they guide how we hire, grow, and retain the very best talent.

Award-Winning Onboarding
From your first day to your first anniversary, our onboarding program is designed to set you up for success and help you make an immediate impact.

Grow Your Career from Within
We believe in promoting from within. In fact, over 25% of our open roles are filled by internal candidates.

Mentorship That Matters
Our mentorship program connects you with experienced leaders who are committed to helping you grow both personally and professionally.

Insurity Podcasts
Explore podcasts from our Learning & Development team for deeper insight into Insurity products, company innovation, and the business as a whole.

Keep Learning, Always
Fuel your growth with full access to LinkedIn Learning and Kaplan-because continuous development is key to success.

Invest in Your Future-And Your Family's
Through our partnership with the University of Arizona Global Campus, you and your family can access discounted tuition and pursue educational goals affordably.

Earn When You Refer
Love where you work? Invite others to join us! Our Employee Referral Bonus program rewards you for bringing great people on board.

We have five Core Values at Insurity; one of which is to Act with Integrity. Providing pay transparency helps you make the best decision for you. We continuously analyze and update our salary ranges for our roles according to market trends to not only ensure our employees are paid fairly, but also help close gender, race, and disability wage gaps. Along with the benefits listed above, the career level salary range for this role is $86,000 to $172,000. We share a career level salary as a guideline; however, actual salary may vary based on your experience and qualifications. If your application advances, your recruiter will review these details with you during a video interview.

medical insurance; dental insurance; vision insurance; 401(K) match; paid maternity leave; paid paternity leave; disability insurance

About Insurity

Insurity is a software solutions provider that specializes in the insurance industry. The company was founded in 1985 and is headquartered in New Haven, Connecticut. Insurity offers a range of software solutions, including policy administration, claims management, and billing. These solutions are used by insurance carriers, brokers, and agents to manage their operations and improve customer service. Insurity also provides consulting and implementation services to help customers get the most out of their software. In addition to its headquarters in New Haven, Insurity has offices in Texas, California, and Canada.
Learn more about Insurity
Size
1,000 employees
Industry
Founded
1985

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