Manager, Product, South Coast Plaza

About the role:

We are looking for a Product Manager who will be a brand ambassador and business leader focused on delivering extraordinary experiences for the internal team and clients. They will play a vital role for driving the business of their respective product category(ies), by coaching and managing a diverse team of salespeople, and will work closely with the Boutique Director by imparting critical business knowledge.  The Product Manager will be responsible for fully owning and driving the business within the:

• Handbags and Small Leather Goods Category
• Costume Jewelry and Other Accessories

What impact you can create at CHANEL:

• Coach and inspirea team to deliver an elevated client experience for all clients
• Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork
• Provide initial and frequent ongoing training and development for all team members, including CHANEL savoir faire, product details and service delivery
• Drive all aspects of the assigned product category, including analysis, reporting, assortment planning, and partnership with Home Office buying team
• Leadateam with agility and resiliencebyapplying key performance indicators and lessons learned to enhance team and business performance
• Represent CHANEL in the market, developing the client base through community involvement, partnerships with local high-profile businesses, as well as social and seasonal events

You are energized by:

• The history and heritage of The House of CHANEL
• Building collaborative partnerships and relationships
• Peopleleadership and development
• Fostering a meaningful clientexperiencecentered around inclusion and connection
• Being comfortable in the middle of complexity and ambiguity
• Creativity and innovation by testing, learning, and taking new risks

What you will bring to the team:

• Ability to thrive in a team environment and work collaboratively
• Understanding of, and passion for client experience
• Excellent communication skills
• Foreign language skills are preferred but not required
• Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
• Curiosity and desire to learn and grow professionally within the world of CHANEL

Position Logistics:

• Minimum 5 years of related experience
• Bachelors degree (preferred)
• Ability to lift 15 lbs.
• A flexible schedule with the ability to work late nights, weekends, and some holidays
• Boutique Management: Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld, and deliver elevated client service to drive business results

*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.

What skills you will learn:

• Exposure to multiple boutique business functions and categories

• Growth in additional business and functional areas of the retail business
• Opportunity to collaborate and succeed as a team with colleagues and cross-functionally
• Further grow and develop your skill set with thoughtful career development workshops and self-directed learning modules

Compensation:

• The anticipated base salary range for this position is $92,400 through $120,000. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.

Benefits and Perks:

• Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K and other incentives

• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

This role is considered critical in terms of skills, capabilities and preparedness needed. Hence, this is a role that has been discussed throughout regular cycles of people development and succession planning discussions. As a result, a few candidates are likely in discussions and advancing through the recruitment process. However, we still encourage your interest and application as we commit to a fair, objective, and developmental process for all.

Additional Information: