Bank of Montreal

Manager, Product Modernization, Retail Insurance

Bank of Montreal • $70K — $150K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in product management or related fields
  • Solid understanding of creditor insurance and lending processes
  • University degree in Business, Finance, Economics, or related disciplines preferred
  • Experience in business transformation and modernization initiatives
  • Strong analytical skills with a commercial and digital mindset

Responsibilities

  • Identify and execute opportunities for retail insurance product enhancements
  • Lead competitive market intelligence efforts for product differentiation
  • Develop data-driven recommendations for product enhancements
  • Champion the use of AI to improve market intelligence and customer insights
  • Integrate customer feedback into product design and experience validation
  • Prioritize the modernization roadmap in partnership with key stakeholders
  • Act as a key partner in cross-functional delivery of product initiatives

Benefits

  • Health insurance
  • Tuition reimbursement
  • Accident and life insurance
  • Retirement savings plans
  • Performance-based incentives and discretionary bonuses
Full Job Description

Application Deadline:

10/08/2026

Address:

250 Yonge Street

Job Family Group:

Customer Solutions

#bmoinsurance


As Manager, Product Modernization, you will support the evolution of BMO's retail insurance products through ongoing product enhancements, customer-focused improvements, and modernization initiatives. You will work across Retail Insurance, Actuarial, Personal Banking, frontlinechannelsand delivery partners to design an offering that is relevant,differentiatedand easy for customers and employees to navigate. From opportunity assessment through implementation, you will support the execution of the product enhancements and coordinated delivery across key stakeholders.


This is a high-visibility opportunity for a curious product thinker who can challenge the status quo, build momentum acrossteamsand apply new capabilities to how product work gets done.


Key Accountabilities

Product Modernization & Market Intelligence

  • Identify, recommend and execute retail insurance product enhancement opportunities that support the product modernization roadmap, including changes to product features, coverage levels, limits, eligibility criteria and benefit structures.
  • Lead competitive market intelligence across Retail Insurance products and adjacent lending experiences, leveraging customer insights, sales feedback and global market trends to identify opportunities to strengthen product competitiveness and customer value.
  • Develop evidence-based recommendations and business cases for product enhancements, assessing customervalue, commercial potential, investment requirements, trade-offs,risks, and implementation considerations.
  • Championing the thoughtful use of AI and emerging capabilities to accelerate market intelligence, uncover customer and product insights, and improve how modernization opportunities are evaluated and prioritized.
  • Partner with cross-functional stakeholders to support implementation and delivery of approved product enhancements and modernization initiatives.

Customer, Sales & One Client Experience

  • Bring the voice of the customer and frontline into product design through research, feedbackloopsand experience validation across the end-to-end journey.
  • Partner with Actuarial, Personal Banking lending teams, distributionleadersand customer-facing channels to connect lending and insurance experiences in support of One Client.

Commercial, Analytical & Digital Mindset

  • Partner with key stakeholders to assess the expected benefits, investment requirements and delivery effort of product opportunities, helping prioritize the modernization roadmap and support funding conversations.
  • A forward-looking digital mindset, with the curiosity and judgment to identify where AI and automation can strengthen product insights, decision-making and team efficiency.

Cross-Functional Leadership & Delivery

  • Act as a key business partner for Retail Insurance product modernization initiatives, connecting product direction, customer outcomes, commercialprioritiesand delivery decisions.
  • Mobilize partners across Retail Insurance, Personal Banking, User Experience, Technology, Operations, Business Enablement, Compliance, Risk and Legal.

Qualifications

  • 5 or more years of relevant experience in product management, product modernization, business transformation, financial services,bankingor insurance.
  • Strong product knowledge and experience with creditor insurance,lendingor related financial services are assets.
  • Universitydegree in Business, Commerce, Finance, Economics, Insurance or a related discipline, or an equivalent combination of education and experience, is an asset.

Why Join Us

This is an opportunity to shape a high-impact product modernization agenda at the intersection of insurance,lendingand customer experience. You will have broad enterprise exposure, meaningful influence over the future Retail Insurance productofferingand the chance to deliver visible outcomes for customers, frontlineteamsand the business.


Salary:

$70,000.00 - $150,000.00

Pay Type:

Salaried

The above represents BMO Financial Groups pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position.

BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Bank of Montreal

The Bank of Montreal is a Canadian multinational investment bank and financial services company. It provides a wide range of personal and commercial banking, wealth management, and investment banking products and services. The bank had revenues of CAD 23.6 billion in 2020.
Learn more about Bank of Montreal
Size
45,454 employees
Market Cap
$60.9 billion
Industry
Founded
1817
5 Year Trend
+9.1%
NASDAQ

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