Hilton Grand Vacations

Manager Product Management Mobile

Hilton Grand Vacations$100K — $145K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in Technology, Product Management, Digital Product, Mobile Product, or related field.
  • 3+ years managing consumer-facing apps for iOS and Android.
  • Experience with marketing technology, audience targeting, and customer engagement.
  • Ability to translate stakeholder needs into clear product roadmaps and user stories.
  • Strong project management skills across multiple teams and initiatives.
  • Willingness to work hybrid near McLean, Dallas, or Memphis, with some travel.

Responsibilities

  • Own mobile product capabilities for brand integrations and customer engagement.
  • Translate business requirements into actionable product documents.
  • Manage the product backlog and coordinate with cross-functional teams.
  • Monitor feature performance using analytics and user feedback for enhancements.
  • Collaborate with stakeholders to define audience strategies and launch plans.
  • Facilitate alignment across various teams through planning and reviews.
  • Deliver product documentation and performance recommendations for optimization.

Benefits

  • Incredible travel perks, including discounted rates at hotels.
  • Employee stock purchase program with a 15% discount.
  • Paid parental leave for all eligible Team Members.
  • Personalized caregiving support services.
  • Crisis Concierge services for emotional support and practical help.
  • Free counseling and mental health resources through an Employee Assistance Program.
  • Generous paid time off for personal wellness and relaxation.
  • Comprehensive health & welfare benefits for Team Members and families.
  • Retirement plans to support your financial future.
Full Job Description
Job Description

This role is based at one of our corporate offices in Memphis, TN, McLean, VA, or Dallas, TX

This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As a Manager Product Management Mobile,you will bring your technical skills to a hospitality company with an award-winning culture. On the Mobile Product team, you will report to the Director of Mobile Product. You will support projects including the development and delivery of mobile capabilities. These capabilities enable personalization, segmentation, targeted offers, guest engagement & messaging, new brand launches, and partnership experiences.

What you'll do during a typical day:
  • Own mobile product capabilities supporting brand integrations, marketing technology, audience targeting, segmentation, personalization, offers, campaign enablement, and analytics.
  • Translate business and stakeholder requirements into product scope, user stories, acceptance criteria, business rules, analytics requirements, and delivery plans.
  • Manage the product backlog, define requirements, and coordinate cross-functional teams to deliver mobile features.
  • Monitor feature performance and use analytics, guest feedback, and operational insights to recommend enhancements and roadmap priorities.

How you'll collaborate with others:
  • Build partnerships with teams across Brand, Marketing, Loyalty, Analytics, Architecture, Engineering, UX/UI, QA, Operations, and Support to align mobile product priorities with business and guest experience goals.
  • Collaborate with business and technology stakeholders to define requirements, audience strategies, measurement approaches, integrations, and launch plans.
  • Facilitate alignment across teams through roadmap planning, backlog refinement, stakeholder reviews, testing activities, release readiness, and post-launch performance evaluations.

Deliverables you'll take ownership of:
  • Mobile product roadmaps, backlog priorities, feature requirements, and delivery plans that advance marketing, personalization, targeting, offers, analytics, and guest engagement initiatives.
  • Product documentation, launch readiness plans, stakeholder alignment materials, and performance recommendations that support successful delivery and continuous optimization.
What It Takes to Make the Stay

You have these minimum qualifications:
  • Five (5) years of professional work experience in Technology, Product Management, Digital Product, Mobile Product, Marketing Technology, or a related field.
  • Three (3) years of experience owning consumer-facing digital or mobile app products, including iOS and Android app experiences.
  • Experience managing digital product initiatives involving marketing technology, personalization, audience targeting, analytics, or customer engagement capabilities.
  • Experience defining product requirements and translating stakeholder needs into roadmaps, user stories, acceptance criteria, and delivery plans.
  • Experience managing multiple simultaneous projects, managing dependencies, and driving successful product delivery across multiple stakeholder groups.
  • This is a hybrid role and would require being near one of our three U.S. office locations: McLean, Dallas, or Memphis.
  • Travel up to 10% as needed.

It would be useful if you have:
  • Bachelor's Degree, or Associate's Degree plus 6+ years of Technology-related experience, or High School Degree/GED plus 12+ years of Technology-related experience.
  • Seven (7) + years of professional work experience in Technology, Product Management, Digital Product, Mobile Product, Marketing Technology, or a related field.
  • Experience with mobile applications, digital marketing technologies, customer data platforms, analytics tools, APIs, SDKs, and personalization or experimentation platforms.
  • Experience delivering consumer-facing digital products within hospitality, travel, retail, eCommerce, loyalty, or similar customer engagement environments.
  • Experience working in complex, organizations with cross-functional dependencies spanning product, engineering, analytics, marketing, and operations teams.


How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
  • Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
  • Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
  • Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
  • Personalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
  • Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
  • Mental health resources - Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
  • Generous paid time off (PTO) - Recharge, relax, and take time for what matters most
  • Health & welfare benefits - From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
  • Financial security for your future - Our retirement plans make it easier to save for what's next

*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $100,000 - $145,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.

About Hilton Grand Vacations

Hilton Grand Vacations is a global leader in vacation ownership, providing exclusive access to some of the world's most popular destinations. With a portfolio of 62 resorts and over 325,000 members, the company offers a range of vacation experiences, from beachfront getaways to mountain retreats. Hilton Grand Vacations is committed to providing exceptional customer service and creating unforgettable vacation memories for its members.
Learn more about Hilton Grand Vacations
Size
13,000 employees
Market Cap
$4.3 billion
Industry
Net Income
-$201 million
Founded
1992
5 Year Trend
+8.1%
Revenue
$894 million
NASDAQ

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