Team OverviewWe're a passionate, detail-obsessed team building the next generation of AI-native enterprise software. We turn complex ad-tech into intuitive, conversational experiences. We need a design leader to guide our small team through this transformation.
Job SummaryThe Manager, Product Design leads a team of designers while staying hands-on. You will steer our design direction as we evolve from form-driven interfaces to conversational, AI-powered experiences. This role blends people management-mentoring, coaching, and balancing workloads-with high-impact individual contribution. You will partner with product and engineering to simplify enterprise advertising, while fostering a high-trust, growth-oriented team culture.
Your RoleLeadership & Management- Mentor and grow a team of product designers.
- Align design priorities with the product roadmap and business objectives.
- Run design critiques and maintain a high-quality bar.
- Provide team clarity and shield them from noise.
- Advocate for design's impact on product strategy.
Design & Craft- Own end-to-end design for key product surfaces.
- Design AI-native patterns: conversational UX, progressive disclosure, and intent-driven workflows.
- Define how the platform communicates system intelligence, recommendations, and uncertainty.
- Evolve our design system to support current and future product surfaces.
- Translate complex ad-tech into accessible, intuitive experiences.
- Align design decisions with business goals like retention and competitive growth.
Collaboration & Process- Partner with Product and Engineering to shape product development.
- Use data-driven insights and user-centered design to guide decisions.
- Clearly present design rationale and trade-offs to leadership.
- Collaborate with Sales, Client Success, and Marketing to ensure a cohesive customer journey.
- Conduct design reviews and QA to ensure execution matches design intent.
What We Look ForRequired Experience- 5+ years in product design, with 2+ years managing or leading designers
- Enterprise SaaS product design experience
- Track record of shipping complex products that users describe as simple
- Experience designing for AI-powered, conversational, or agent-driven interfaces
- Proficiency in Figma; comfort with prototyping tools and design systems
- Self-directed; can identify the highest-leverage design problems and pursue them without waiting for direction
Skills & Mindset- Zooms between strategy and pixel-level craft in the same day.
- Thinks in systems - patterns, components, states - not just screens.
- Comfortable designing where conventions don't exist yet.
- Strong communicator; articulates design decisions to technical and non-technical audiences.
- Business-minded; connects design choices to revenue and retention.
- Loves feedback, iterates quickly, ships over perfection.
- Energized by ambiguity; leads design forward when direction is still forming.
Bonus- Experience in the digital advertising or ad-tech industry
- Experience with the transition from traditional UI to AI-first interaction models
- Familiarity with LLM capabilities and limitations as they relate to UX
- Background in data visualization or complex information architecture
