Merck & Co, Inc

Manager, Process Operations

Merck & Co, Inc$117K — $184K *
Pharmaceuticals & Biotech
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in a relevant scientific discipline with at least 5 years of experience, or a Master’s degree with 3 years of relevant experience.
  • Minimum 5 years in a GMP-regulated biologics manufacturing environment, with knowledge of single-use systems.
  • Experience in leading operations teams and monitoring performance.
  • Strong understanding of both upstream and downstream processing in GMP settings.
  • Knowledge of cGMP, Quality Systems, and environmental health and safety (EHS) standards.
  • Ability to prepare and manage SOPs and other technical documents.
  • Working proficiency in DeltaV, MES, and SAP.

Responsibilities

  • Lead the execution of upstream and downstream production operations.
  • Assign daily tasks and ensure compliance and accountability.
  • Drive compliance with cGMP and EHS standards while promoting safety culture.
  • Maintain a strong presence on the operations floor to support critical tasks.
  • Ensure training and qualification compliance for team members.
  • Support activities for the launch of the new GMP facility.
  • Collaborate with cross-functional teams for tech transfer programs and operational readiness.

Benefits

  • Medical, dental, and vision insurance for employees and their families.
  • Retirement benefits including a 401(k) plan.
  • Paid holidays and vacation days.
  • Compassionate and sick leave days available.
Full Job Description

Job Description

This role will support the Next Generation Biologics (NGB) facility, which will be a premier, state-of-the-art facility, that is a key part of our Chemistry, Manufacturing, and Controls (CMC) hub at our site headquarters in Rahway, NJ. This facility will be fully online in the next few years, both in terms of facility construction and organizational realization. The GMP facility is designed for multi-product operations with flexible operating suites, which can adjust as the clinical pipeline demands change. It can meet all historic, currently existing, and cutting-edge biologics program demands from supporting development to pilot scale, small and large scale potent material handling, and the ability to integrate new technologies and cell-line platforms.

The Manager, Process Operations, will support the NGB Operations Leadership team, reporting to the Associate Director of Production Operations.

Job Responsibilities:

  • Lead a team executing upstream and downstream production operations.

  • Assign daily work and ensure effective execution, accountability, and compliance.

  • Drive cGMP and EHS compliance and promote a strong safety culture.

  • Maintain a strong floor presence during GMP operations and support critical tasks as needed.

  • Ensure team qualification, training completion, and MyLearning compliance.

  • Support operational readiness activities for launch of the new GMP facility.

  • Participate in interviews and hiring activities as needed.

  • Coach and develop direct reports through regular 1:1s, feedback, and performance reviews.

  • Drive Right First Time (RFT) batch execution and operational excellence.

  • Review documentation in real time to support timely lot release.

  • Troubleshoot technical and process issues and make timely operational decisions.

  • Initiate deviations, perform initial impact assessments, and support investigations.

  • Author, revise, and approve SOPs, batch records, work instructions, and memos.

  • Provide off-hours, weekend, holiday, and on-call support as needed.

  • Support start-up activities including equipment qualification, training curricula, staff training, and MES implementation.

  • Oversee production planning and associated activities.

  • Partner cross-functionally to support operational readiness for tech transfer programs, including product-specific planning and quality risk assessments.

  • Collaborate across the network to share best practices and promote operational consistency.

Required Education, Experience and Skills:

Education:

  • Bachelor’s degree in chemical/biochemical engineering, pharmaceutical sciences, chemistry, biochemistry, biology, microbiology, or related discipline with minimum of 5 years relevant experience, or a Master’s degree with minimum 3 years of relevant experience.

Experience & Skills:

  • Minimum 5 years of experience in a GMP-regulated biologics drug substance manufacturing environment, preferably with single-use systems.

  • Prior experience leading operations teams and monitoring performance.

  • Strong understanding of GMP manufacturing environments, including upstream and downstream processing.

  • Working knowledge of cGMP, Quality Systems, and EHS requirements.

  • Ability to train employees in technical, compliance, safety, and environmental procedures.

  • Experience writing SOPs and technical documents.

  • Working knowledge of DeltaV, MES, and SAP.

  • Strong troubleshooting, decision-making, and attention to detail skills.

  • Demonstrated initiative and ability to work effectively in a fast-paced environment.

Preferred Experience and Skills:

  • Experience with facility fit assessments, new product introduction, process transfer to/from clinical sites, and clinical manufacturing.

  • Experience with Veeva Quality Docs.

  • Lean manufacturing and root cause analysis experience.

  • Background in process engineering, upstream/downstream technical support, or biologics/vaccine manufacturing operations.

  • Demonstrated ability to drive improvements and inspire others.

  • Ability to use tools such as JMP, Microsoft Office, and project management software.

  • Strong organizational, planning, communication, leadership, and presentation skills.

  • Continuous improvement mindset and willingness to challenge the status quo.

  • Ability to lift up to 25 lbs, if required.

Required Skills:

Analytical Testing, Data Analysis, Deviation Management, Equipment Qualification, Fast-Paced Environments, GMP Compliance, Good Manufacturing Practices (GMP), Lean Manufacturing, Microbiology, Molecular Microbiology, Pharmaceutical Sciences, Process Design, Process Hazard Analysis (PHA), Process Optimization, Production Management, Production Operations, Production Planning, Root Cause Analysis (RCA), Technical Leadership

Preferred Skills:

Current Employees apply

Current Contingent Workers apply

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please if you need an accommodation during the application or hiring process.

The salary range for this role is

$117,000.00 - $184,200.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits.  Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at .

You can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Not Applicable

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

08/8/2026

*A job posting is effective until 11:59:59PM on the day BEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

About Merck & Co, Inc

Schering-Plough Corporation is a major U.S.-based manufacturer of pharmaceuticals. It operates in three segments: Prescription Pharmaceuticals, Animal Health, and Consumer Health Care. Schering-Plough develops products targeting on allergy, cancer, hepatitis, cardiovascular, central nervous system, respiratory system, and more.  It was founded in 1851 by Ernst Christian Friedrich Schering as Schering AG in Germany. Schering-Plough manufactured several pharmaceutical drugs, the most well-known of which were the allergy drugs Claritin and Clarinex, an anti-cholesterol drug Vytorin, and a brain tumor drug Temodar. It also developed drugs targeting on central nervous system and the respiratory system. Schering Plough also owned and operated the major foot care brand name Dr. Scholl's and the skin care line Coppertone. These also became a part of the new company. Schering-Plough was a full member of the European Federation of Pharmaceutical Industries and Associations (EFPIA), a membership which is also maintained by the new Merck.

Merck & Co, Inc Careers

Join the visionary team at Merck & Co, Inc, a global leader in healthcare dedicated to advancing the world of medicine. As part of our professional community, you'll find dynamic job opportunities that foster innovation and leadership across various fields. Merck & Co, Inc is not just a company; it's a place where you can make a difference.

Work You’ll Do

At Merck & Co, Inc, we are committed to improving global health through groundbreaking research and innovative healthcare solutions. Our team is at the forefront of developing new therapies and vaccines that significantly impact public health worldwide. By joining us, you will collaborate with some of the brightest minds in the industry, using your skills to contribute to projects that save and improve lives around the globe.

Explore Career Paths

Whether you're seeking an internship, a graduate opportunity, or a professional position, Merck & Co, Inc offers a range of career paths in environments that promote rapid professional growth and development. Explore job opportunities in research, digital transformation, manufacturing, and more, all while benefiting from a culture that supports diversity and inclusion.

Innovate and Lead

Merck & Co, Inc is an ideal environment for those who lead with curiosity and the drive to innovate. Our leadership is committed to fostering a culture where inventive thinking and collaboration are encouraged, making it a perfect place for professionals who seek to make an impact through their work.

Develop Your Skills

With Merck & Co, Inc, you are not just getting a job; you're gaining access to unparalleled career development opportunities. Enhance your skills through diverse training programs, workshops, and continuous learning courses designed to help you grow at every stage of your career.

Benefits and Culture

We understand that our employees are our greatest asset, which is why we offer competitive benefits designed to support the health and well-being of you and your family. From comprehensive health care coverage and retirement plans to flexible working conditions and wellness programs, our benefits package is designed to meet the diverse needs of our team members.

Join Our Team

Ready to advance your career at Merck & Co, Inc? Search open positions that match your skills and interests. We are continuously hiring and looking for passionate, creative, and solution-driven team players. Prepare your resume, sharpen your interview skills, and become part of a company that's dedicated to making a difference.

Stay Connected

Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Engage with us through our careers blog and by participating in networking events and employment fairs. Subscribe to receive personalized job alerts and the latest news tailored to your preferences. Discover the exciting and rewarding opportunities that await at Merck & Co, Inc. Join us in our mission to improve health and wellness around the world.
Learn more about Merck & Co, Inc
Size
68,000 employees
Market Cap
$282.6 billion
Industry
Net Income
$7 billion
Founded
1668
5 Year Trend
+4.1%
Revenue
$47.9 billion
NASDAQ

Similar Jobs

More Jobs at Merck & Co, Inc

More Pharmaceuticals & Biotech Jobs

Find similar Manager, Process Operations jobs: