Walmart

Manager, Process Improvement

Walmart$80K — $155K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Finance, Human Resources, Engineering, Supply Chain, or related field.
  • 2 years' experience in consulting, project management, business strategy, or relevant area, or 4 years' applicable experience.
  • Strong cross-functional leadership capabilities.
  • Exceptional project management skills.
  • Lean Six Sigma Champion Certification preferred.

Responsibilities

  • Support implementation and continuous improvement of career pathways.
  • Define and document success criteria at each career level.
  • Clarify role architecture and create pathways for career movement.
  • Develop career pathway tools such as maps and progression guides.
  • Ensure standardized governance and documentation for career programs.

Benefits

  • Comprehensive health coverage including medical, vision, and dental.
  • 401(k) and employee stock purchase plans.
  • Paid time off including sick leave, parental leave, and bereavement leave.
  • Short-term and long-term disability coverage.
  • Education benefits covering tuition and fees for various programs.
Full Job Description
Position Summary...

What you'll do...
Role summary:

The Manager, Career Pathways is responsible for translating career pathway strategy into clear, practical, and field-ready tools that support career growth across Upstream Facility Services. This role ensures that career progression is clearly defined, consistently documented, aligned to learning programs, and easy to understand and apply.

The Manager, Career Pathways helps define role-level expectations, maintain pathway resources, and ensures that career growth tools remain relevant, practical, and aligned with evolving business priorities

Key responsibilities include managing pathway documentation, supporting processes, coordinating stakeholder input, identifying improvement opportunities, and continuously refining pathway resources to strengthen career clarity, technician development, and leader effectiveness.
About the team:

The Teach team supports Career Pathways for Upstream Facility Services by enabling technicians to develop essential knowledge, skills, and confidence for career growth. The team designs clear learning paths, connects members to practical training, and ensures consistent standards across facilities. Through targeted training, resources, and hands-on development, the team enhances performance and operational readiness. This approach prepares technicians for future roles, fostering a capable and career-focused workforce that aligns with business goals and supports long-term success.
What you'll do:
  • Support the implementation and continuous improvement of career pathways across Upstream Facility Services, including internal, external, and role-level pathways.
  • Help define and document success at each career level, including skills, behaviors, experience, performance expectations, and readiness indicators.
  • Support role architecture and career movement design by helping clarify how roles connect and how associates can move vertically, laterally, diagonally, or across trades.
  • Assist with developing career pathway tools and resources, such as pathway maps, growth visuals, and progression guides for associates and leaders.
  • Support standardized program governance by helping document program purpose, learner audience, pathway alignment, learning outcomes, knowledge checks, and skill validation expectations.

What you'll bring:
  • Ability to organize workstreams, manage details, document standards, and move work forward across multiple stakeholders.
  • Strong partnership skills with the ability to work across cross functional teams and key stakeholders.
  • Understanding of how skills, behaviors, performance standards, learning, and career progression connect.
  • Ability to create clear documentation, templates, presentations, leader resources, and field-facing communication materials.
  • Strong critical thinking skills with the ability to identify gaps, clarify requirements, and recommend practical improvements.
  • Comfort working in a developing or evolving space where processes, tools, and standards may need to be built from the ground up.
  • Strong attention to detail, follow-through, and ownership of execution.


At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $80,000.00 - $155,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include :

- Stock








Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor's degree in Finance, Human Resources, Engineering, Supply Chain, or related field and 2 years' experience in consulting, project management, business strategy, or relevant area OR 4 years' experience in consulting, project management, business strategy, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leadership of cross-functional task forces or projects, Project Management

Masters, Masters: Human Resources, Masters: Supply Chain

Lean Six Sigma Champion Certification - Certification
Primary Location...

814 Respect Dr, Bentonville, AR 72716, United States of America

About Walmart

WalmartLabs is accelerating their development to redefine the shopping experience to meet the changing needs of our customers wherever they are —in a store, on our website, or on their mobile device.

Walmart Careers

Joining Walmart means becoming part of a world-renowned team that leads with innovation and is committed to creating impact. As the largest retailer globally, Walmart offers unparalleled job opportunities and career growth in an environment that values diversity and leadership. Work You’ll Do At Walmart, you will be part of a dynamic team that drives our mission to help people save money so they can live better. Engage in work that matters with a company that offers both stability and the flexibility to explore different career paths. Transform the retail landscape with your skills and help shape the future of millions of customers worldwide. Walmart is at the forefront of combining retail with advanced technology, making it an exciting place for professional growth and innovation. Lead with Us Step into a role that harnesses your potential and places you at the intersection of retail and technology. Walmart is not just a company; it's a community where you can develop your leadership skills and contribute to a culture that nurtures professional growth. Work with a diverse team of experts who bring a wealth of knowledge and experience to the table. Our commitment to diversity training ensures that all team members are valued and can thrive. Walmart Careers and Employment Opportunities We are continuously expanding our team to include enthusiastic professionals eager to drive change and make a significant impact. Explore a range of positions from entry-level to executive, each offering competitive benefits and the opportunity to advance. Innovate with Us Join Walmart and be part of a team that is dedicated to innovation and excellence. With over 2.3 million associates worldwide, you are joining the largest private employment group, ready to innovate, lead, and impact the global market. Internship Programs Kickstart your career with a Walmart internship. Gain invaluable experience, build your resume, and develop networking connections that will empower your career journey. Our internships provide a platform to apply your academic knowledge in real-world scenarios, preparing you for future employment. Be Part of a Great Team At Walmart, our team is our strength. We invest in our employees through robust training programs, leadership development, and opportunities for career advancement. Enjoy the benefits of working in a supportive and inclusive environment where every member’s contribution is valued. Future-Proof Your Career Your journey at Walmart can be as vast as your ambitions. With endless opportunities to grow, learn, and lead, you can take your professional experience to new heights. Benefit from our comprehensive training programs and develop the skills needed for tomorrow’s challenges. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, creative, and solution-driven team players. Explore the diverse job opportunities at Walmart and find where you can make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Walmart. SEARCH WALMART JOBS Join Walmart today and be part of a story of growth, innovation, and leadership.
Learn more about Walmart
Size
2,300 employees
Market Cap
$387 billion
Industry
Net Income
$13.5 billion
Founded
1962
5 Year Trend
+3.3%
Revenue
$559.1 billion
NASDAQ

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