Walmart

Manager, Process Improvement

Walmart$80K — $155K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Finance, Human Resources, Engineering, Supply Chain, or related field.
  • 2 years' experience in consulting, project management, or business strategy, OR 4 years' equivalent experience.
  • Proven expertise in process improvement and change management.
  • Strong leadership skills managing cross-functional teams.
  • Demonstrated ability to analyze data and develop solutions.
  • Proficiency in project management techniques.
  • Effective communication skills with decision-makers.

Responsibilities

  • Develop and implement process improvement initiatives to enhance efficiency.
  • Analyze performance data to identify gaps and recommend solutions.
  • Collaborate with teams to secure buy-in for improvement strategies.
  • Lead change management practices for new processes.
  • Monitor program outcomes and address post-implementation challenges.
  • Manage global projects using industry best practices.
  • Provide guidance on policies and controls for process execution.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k) with company match and stock purchase options.
  • Paid time off including PTO, parental leave, and bereavement.
  • Short-term and long-term disability benefits.
  • Company-paid life insurance and adoption expense reimbursement.
  • Employee discounts and Military Leave Pay.
  • Education benefits covering tuition and fees for higher education.
Full Job Description
Position Summary...

What you'll do...
Role summary:

The (USA) Manager, Process Improvement leads initiatives to enhance key business functions by analyzing performance data, identifying gaps, and developing sustainable solutions. This role partners with cross-functional teams to align strategies, simplify processes, and drive transformational change. The manager oversees program execution, monitors outcomes, and addresses post-implementation challenges to ensure continuous improvement. By providing expert guidance on policies and operational strategies, this position supports long-term business goals while fostering collaboration and accountability across stakeholders to deliver measurable results and promote organizational excellence.
About the team:

The team ensures Facility Services field associates have the necessary vehicles, trailers, and equipment to operate safely and meet regulatory standards. They manage vehicle lifecycle processes, including registration, licensing, maintenance, and repairs to reduce downtime. Collaborating with vendors and internal partners, the team supports offsite landscape hubs for efficient exterior services. This group maintains professional communication with associates and stakeholders, facilitates onboarding through presentations, and provides guidance on compliance standards. Their efforts are essential to sustaining operational efficiency and supporting successful field operations across multiple locations.
What you'll do:
  • Develop and implement process improvement initiatives to drive business objectives and enhance operational efficiency.
  • Analyze data to assess current performance, identify gaps, and recommend sustainable solutions.
  • Collaborate with cross-functional teams to align on improvement strategies and secure stakeholder buy-in.
  • Lead change management efforts, managing expectations and ensuring successful adoption of new processes.
  • Monitor program performance against metrics, addressing post-implementation issues and optimizing outcomes.
  • Manage global projects by applying industry best practices and adapting strategies to evolving business needs.
  • Provide guidance on policies, procedures, and controls to support consistent and effective process execution.

What you'll bring:
  • Proven expertise in process improvement and change management to drive business objectives and operational efficiency.
  • Strong leadership skills with experience managing cross-functional teams and stakeholder engagement.
  • Demonstrated ability to analyze data, identify gaps, and develop sustainable improvement solutions.
  • Proficiency in project management, including planning, execution, and monitoring of transformational initiatives.
  • Ability to communicate effectively with decision-makers and influence organizational alignment.
  • Experience in developing and implementing business strategies aligned with company policies and industry best practices.
  • Adaptability and commitment to continuous learning and promoting a culture of accountability and excellence.


At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $80,000.00 - $155,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include :

- Stock








Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor's degree in Finance, Human Resources, Engineering, Supply Chain, or related field and 2 years' experience in consulting, project management, business strategy, or relevant area OR 4 years' experience in consulting, project management, business strategy, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leadership of cross-functional task forces or projects, Project Management

Masters, Masters: Human Resources, Masters: Supply Chain

Lean Six Sigma Champion Certification - Certification
Primary Location...

814 Respect Dr, Bentonville, AR 72716, United States of America

About Walmart

WalmartLabs is accelerating their development to redefine the shopping experience to meet the changing needs of our customers wherever they are —in a store, on our website, or on their mobile device.

Walmart Careers

Joining Walmart means becoming part of a world-renowned team that leads with innovation and is committed to creating impact. As the largest retailer globally, Walmart offers unparalleled job opportunities and career growth in an environment that values diversity and leadership. Work You’ll Do At Walmart, you will be part of a dynamic team that drives our mission to help people save money so they can live better. Engage in work that matters with a company that offers both stability and the flexibility to explore different career paths. Transform the retail landscape with your skills and help shape the future of millions of customers worldwide. Walmart is at the forefront of combining retail with advanced technology, making it an exciting place for professional growth and innovation. Lead with Us Step into a role that harnesses your potential and places you at the intersection of retail and technology. Walmart is not just a company; it's a community where you can develop your leadership skills and contribute to a culture that nurtures professional growth. Work with a diverse team of experts who bring a wealth of knowledge and experience to the table. Our commitment to diversity training ensures that all team members are valued and can thrive. Walmart Careers and Employment Opportunities We are continuously expanding our team to include enthusiastic professionals eager to drive change and make a significant impact. Explore a range of positions from entry-level to executive, each offering competitive benefits and the opportunity to advance. Innovate with Us Join Walmart and be part of a team that is dedicated to innovation and excellence. With over 2.3 million associates worldwide, you are joining the largest private employment group, ready to innovate, lead, and impact the global market. Internship Programs Kickstart your career with a Walmart internship. Gain invaluable experience, build your resume, and develop networking connections that will empower your career journey. Our internships provide a platform to apply your academic knowledge in real-world scenarios, preparing you for future employment. Be Part of a Great Team At Walmart, our team is our strength. We invest in our employees through robust training programs, leadership development, and opportunities for career advancement. Enjoy the benefits of working in a supportive and inclusive environment where every member’s contribution is valued. Future-Proof Your Career Your journey at Walmart can be as vast as your ambitions. With endless opportunities to grow, learn, and lead, you can take your professional experience to new heights. Benefit from our comprehensive training programs and develop the skills needed for tomorrow’s challenges. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, creative, and solution-driven team players. Explore the diverse job opportunities at Walmart and find where you can make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Walmart. SEARCH WALMART JOBS Join Walmart today and be part of a story of growth, innovation, and leadership.
Learn more about Walmart
Size
2,300 employees
Market Cap
$387 billion
Industry
Net Income
$13.5 billion
Founded
1962
5 Year Trend
+3.3%
Revenue
$559.1 billion
NASDAQ

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