Full Job Description
Manages business unit administrative responsibilities for 2 Internal Medicine practices and 3 Primary Care (Pediatrics, Family Med, FamMed/IM) facilities located in Carmel supporting 17 Providers, 6-APP, 1 RN Clinical Supervisor, 1 Operations Supervisor and 45 staff members, to include support of finances, human resources, office management, staffing, and clinical quality and ensures goals are translated into action items that insure results.
Applicants for this position should be able to collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward problem-solving
• 4 year / Bachelor's Degree : Related Bachelor's Degree in HealthCare Administration, Business, etc. and/or 7 years work experience in practice management (Required)
• Master's Degree : Masters preferred (Preferred)
• 3+ years: Minimum of 3 years previous leadership experience managing a medical practice or other healthcare facility (Required)
• Manages all human resources issues including staffing, hires, terminations, recognition, retention, discipline, coaching staff, providing regular and timely performance review, creating improvement plans as needed, translates strategy to tactical work and helps practice staff understand performance outcomes needed to meet overall goals and provide high levels of access and delivery of strong customer service.
• Insures all employees receive initial practice and job specific orientation, on-boarding, ongoing training and developed as needed and holds staff accountable to expectations and performance outcomes.
• Closely monitors financial practice data, facilitates interpretation, distribution and communication of financial performance / results and drives improvements.
• Responsible for oversight and stewardship of all financial expenditures.
• Creates, manages budgets, revenue cycle, and reporting.
• Oversees all practice management functions in front and back office, including effective communications, staffing, workflow, excellence in patient service, purchasing, inventory management.
• Manages access and positive patient experiences, quickly address problems and drives staff to process improvements.
• Provides fundamental and innovative implementation of practice growth initiates, CQI, EMR, PMS (and serves as or insures business unit has a super user).
• Insures overall practice compliance, regularly monitors actions to insure compliance and takes immediate steps to correct any noncompliance or at risk practices.