SpartanNash

Manager, Pharmacy Operations Service

SpartanNash • $90K — $120K *
South Bend, IN 46614In-Person
Healthcare
5 - 7 years of experience
2 weeks ago
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Pharmacy or related field required; Doctorate preferred.
  • Five years of experience in pharmacy operations, with proven management of corporate pharmacy programs.
  • Pharmacy License in good standing in the state of operation required.
  • Three years in a supervisory or management role.
  • Excellent written and verbal communication skills.
  • Strong organizational, prioritization, and time management skills.

Responsibilities

  • Provide guidance and ensure compliance with pharmacy policies and regulations.
  • Inspect stores for adherence to merchandising policies and third-party plan requirements.
  • Identify operational issues and recommend changes to enhance cost control and product quality.
  • Support stores in meeting budgeted labor, inventory, and volume goals.
  • Collaborate with internal Pharmacy Operations Managers for consistency across retail pharmacies.
  • Implement customer service programs to ensure satisfactory experiences.
  • Manage staffing, training, performance, and career development of associates.

Benefits

  • Robust and competitive Total Rewards benefits package.
  • Opportunities for professional development and training.
  • Employee-first culture promoting work-life balance.
Full Job Description
Location:
760 Cotter Street - South Bend, Indiana 46613

Position Summary:

This role is responsible to oversee pharmacy operations in Retail stores ensuring that the Pharmacy systems operate efficiently and accurately. Ensure operations of the pharmacy department are in compliance with pharmacy policies, procedures and state and federal laws. Provide leadership to pharmacy staff to enhance the performance and ensure the pharmacy is appropriately staffed.

Here's what you'll do:
  • Responsible provide guidance and support, to communicate and ensure compliance regarding Company policies, programs and directives that apply to the Pharmacy Department in the retail store. Maintain current knowledge of legal regulations, industry trends and best pharmaceuticals practices; make recommendations to improve current programs and processes and to ensure company legal compliance.
  • Ensure proper merchandising of the Pharmacy Department with Company policies and procedures; regularly inspect stores for compliance.
  • Inspect assigned Retail stores for compliance with Third Party plan requirements.
  • Identify operational issues; recommend and implement changes to control cost and maintain product quality.
  • Support pharmacy stores to meet budgeted labor, inventory, and volume goals.
  • Partner with other internal Pharmacy Operations Manager(s) to ensure consistency and efficiency throughout retail pharmacies.
  • Responsible to maintain awareness of competition activity, implement needed actions and report to department management.
  • Ensure the OWN IT! (One customer to Wow Now by Interacting and providing Total satisfaction) service programs and all customer service programs are implemented and followed in assigned stores.
  • Responsible for department management including staffing, training, performance management and career development of associates, and developing and monitoring department goals.
  • Additional responsibilities may be assigned as needed


Here's what you'll need:
  • Bachelor's Degree (Required) in Pharmacy or related field required. Doctorate degree in Pharmacy preferred.
  • Five years of experience in pharmacy operations with demonstrated management of corporate pharmacy programs within retail pharmacies.
  • Pharmacy License (in good standing) required in the state of operation.
  • Three years of experience in a supervisory / management role.


  • Excellent written and verbal communication skills.
  • Strong organizational, prioritization and time management skills.
  • Strong attention to detail with ability to multi-task and coordinate multiple activities simultaneously.
  • Ability to solve problems with high level of accuracy.
  • Ability to lead and teach others the fundamentals of pharmacy operations.
  • Strong understanding of pharmacy laws and state and federal regulations.
  • Proficiency in MS Office (Word, Excel and PowerPoint).
  • Ability to travel up to 80%.


Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.

As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.

About SpartanNash

SpartanNash (SPTN) is a Fortune 400 company and the fifth largest food distributor in the United States. We also are the leading distributor of grocery products to military commissaries in the United States. Headquartered in Grand Rapids, Mich., SpartanNash has corporate offices in Minneapolis and Norfolk, Va. We currently operate more than 155 corporate-owned retail stores in 10 states and distribute to more than 2,100 independent locations in 47 states. We operate 10 wholesale distribution centers and seven military DCs. Our military operations also serve the District of Columbia, Europe, Cuba, Puerto Rico, Bahrain and Egypt. Our retail banners include Dan’s Supermarket, D&W Fresh Market, Econofoods, Family Fare Supermarkets, Family Fresh Market, Family Thrift Center, Forest Hills Foods, Fresh City Market, No Frills, SunMart, Supermercado Nuestra Familia, ValuLand and VG’s. Retail and military operations each represent approximately 30 percent of our business; wholesale distribution is our largest business segment with 40 percent.

SpartanNash Careers

Join the SpartanNash family, a leading grocery retailer and wholesale distributor, where we value innovation, leadership, and diversity. At SpartanNash, we offer more than just job opportunities; we provide a platform for professional growth and a thriving career in the retail and supply chain industry.

Work You’ll Do

At SpartanNash, we empower our team to drive innovation and lead with integrity. As part of our dynamic team, you will collaborate with skilled professionals dedicated to making a significant impact in the industry. Our commitment to leadership and diversity training ensures that every team member is equipped to excel.

Explore Career Paths

Whether you're seeking your first internship or a seasoned professional looking to advance, SpartanNash offers a range of positions across various functions. From in-store roles to corporate positions, each job contributes to our mission of delivering the ingredients for a better life.

Innovate and Lead

Join a company where innovation meets tradition. At SpartanNash, we encourage our team to bring fresh ideas that drive industry solutions and enhance our operational efficiency. Your contributions will support our leadership in the grocery and distribution sectors.

Be Part of Our Culture

SpartanNash is dedicated to fostering a culture of inclusivity and respect. Our diverse workforce is our strength, and we celebrate the unique perspectives and skills each member brings to our company. We believe that a supportive environment is key to our collective success.

Grow With Us

Career growth at SpartanNash is not just a possibility—it's a priority. We are committed to the professional development of our employees through robust training programs, leadership development opportunities, and continuous learning. With SpartanNash, you can go as far as your ambition takes you.

Benefits That Matter

We understand the importance of comprehensive benefits for our employees and their families. SpartanNash offers competitive benefits packages that support health, financial security, and work-life balance. Investing in the well-being of our team is at the heart of our values.

Join Our Team

Ready to make a meaningful impact? Explore the job opportunities at SpartanNash by searching open positions that match your skills and interests. We are hiring creative, curious, and motivated individuals who are ready to advance their careers in a dynamic industry.

Stay Connected

Keep up to date with the latest news, insider perspectives, and career tips from SpartanNash. Personalize your experience by subscribing to our job alert emails, tailored to your preferences and professional interests.

Networking and Employment

Leverage SpartanNash’s extensive networking opportunities to enhance your career prospects. Engage with industry leaders and peers through professional events and community initiatives. Your next career opportunity awaits at SpartanNash, where your skills and passion meet our industry-leading innovation.

Interview and Resume Tips

Prepare for your future with SpartanNash by accessing our resources for resume building and interview preparation. Stand out as a candidate and show how you can contribute to our culture of growth and excellence.

SpartanNash Jobs and Careers

Discover the exciting and rewarding opportunities that await at SpartanNash. Whether you're looking for an internship, a full-time position, or a leadership role, SpartanNash is the place to be for a fulfilling career journey. Join us and be part of a team that’s dedicated to making a difference.
Learn more about SpartanNash
Size
10,100 employees
Market Cap
$1 billion
Industry
Retail & Consumer Goods
Net Income
$75.9 million
5 Year Trend
+3.4%
Revenue
$9.3 billion
NASDAQ
SPTN
* Ladders Estimates

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