THE ROLE IN A NUTSHELLBase Salary: CAD $72,521.00 - 109,341.00
Internally known as Pharmaceutical Agreements Operations Manager, the PAOM plays a key role in coordinating a multi-stakeholder environment and managing critical internal and external relationships. This role is integral to supporting GreenShield's vision of becoming a leader and innovator in pharmacy benefit management.
Working closely with the Pharmacy team, Finance, PLA partners, and external stakeholders, this position focuses on the implementation and coordination of pharmaceutical agreements, while supporting operational excellence and continuous improvement within the PLA function.
Key responsibilities- Develop and implement organizational programs and internal processes for the pharmaceutical partnerships team, supporting effective and efficient operations.
- Coordinate the implementation of pharmaceutical agreements across the organization, ensuring alignment with internal teams and operational execution.
- Develop strategies for pharmaceutical agreement reconciliation and support reporting and invoicing requirements tied to agreements.
- Coordinate negotiation activities, pharmaceutical agreement obligations, and drug listing decisions across GreenShield partners.
- Support the core operations of the Pharmacy PLA team and identify opportunities to improve processes, systems, and compliance with contractual obligations.
- Contribute to the development of new systems and initiatives, including areas such as point-of-sale solutions and real-world evidence.
WHO WE'RE LOOKING FOR- University degree (required), preferably in Pharmacy or a related field
- Someone with 5-7 years experience working within market access or the pharmaceutical industry
- Understanding of the Canadian drug reimbursement landscape
- Knowledge of pharmacy benefit management
- Experience with product listing agreements (PLAs)
- Proficiency in Microsoft Office and project management tools
- Familiarity with agile project management methodologies
- Strong organizational skills with the ability to manage complex processes
Ability to identify opportunities for continuous improvement and ensure compliance with contractual obligations
Nice to Have- Post-graduate degree or professional designation (e.g., MBA) considered an asset
- Understanding of the Canadian drug reimbursement landscape
- Strong communication skills, with the ability to translate complex medical topics to non-healthcare audiences
- Familiarity with agile project management methodologies
