Job DescriptionThe Perioperative Team Manager (RN) plays a pivotal leadership role in the daily management and coordination of the perioperative services team, ensuring high-quality care and efficient operations within the surgical environment. This position directly oversees nursing and surgical support staff in the operating room, fostering a collaborative and supportive atmosphere for both patients and staff. The Perioperative Team Manager is responsible for operational management, resource optimization, and staff development, with a focus on patient safety, quality improvement, and compliance with healthcare regulations. While the role shares many responsibilities with the Clinical Manager RN, it operates with a slightly more focused scope, providing leadership at a departmental level with fewer strategic and financial oversight responsibilities.
ResponsibilitiesPATIENT POPULATION:- Engages in population appropriate communication.
- Has knowledge of growth and development milestones and tasks.
- Gives clear instructions to patients/family regarding treatment.
- Involves family/guardian in the assessment, initial treatment and continuing care of the patient.
- Identifies any physical limitations of the patient and deploys intervention when necessary.
- Recognizes and responds appropriately to patients/families with behavioral health problems.
- Interprets population related data and plans care appropriately.
- Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms. Performs treatments, administers medication or operates equipment safely.
- Recognizes and responds to signs/symptoms of abuse or neglect.
COMMUNICATION AND RELATIONSHIP BUILDING:- Ensures effective communication within the perioperative team, including surgeons, anesthesiologists, nursing staff, and support personnel, to facilitate seamless patient care.
- Establishes and maintains communication systems that foster teamwork, collaboration, and trust across the perioperative services team.
- Works to identify and address confidentiality concerns, ensuring compliance with patient privacy standards.
- Collaborate with the Director and other leadership to address operational issues and implement solutions that improve workflow and patient care.
- Provides leadership in conflict resolution, fostering a culture of respect and problem-solving.
QUALITY IMPROVEMENT:- Supports and participates in quality improvement initiatives aimed at enhancing patient care outcomes in the perioperative setting.
- Implements evidence-based practices and ensures staff compliance with updated clinical policies and procedures.
- Actively participates in performance improvement projects and utilizes data to identify opportunities for better patient safety and surgical outcomes.
- Ensures team engagement in patient satisfaction efforts and coordinates service recovery strategies to address patient or family concerns.
- Champions regulatory compliance and works with medical staff to address process improvements in surgical care.
SAFETY:- Promotes and enforces adherence to patient safety protocols, including Joint Commission National Patient Safety Goals and infection control practices.
- Supports staff in maintaining a non-punitive environment for reporting errors, ensuring that issues are addressed constructively to enhance safety.
- Coordinates with leadership to conduct drills and ensure readiness for potential disaster or emergency situations.
- Takes proactive steps to anticipate and mitigate potential risks to patient safety in the operating room.
RESOURCE MANAGEMENT:- Ensures optimal use of clinical resources, including surgical supplies, equipment, and staffing.
- Monitors and evaluates the use of surgical instruments, supplies, and implants, making recommendations for updates or improvements.
- Assists in managing operating room turnover times and ensures compliance with surgical schedules.
- Collaborates with leadership to forecast resource needs and streamline inventory management processes.
- Evaluates new technologies and assists with their integration into clinical practice, optimizing patient care.
HUMAN RESOURCES MANAGEMENT:- Promotes the professional growth and development of nursing and surgical support staff through mentorship, education, and leadership.
- Acts as a coach for staff development, guiding them in skill enhancement, career planning, and performance improvement.
- Contributes to staff recruitment, orientation, and retention strategies, ensuring that staffing levels meet the demands of perioperative services.
- Performs annual evaluations, provides constructive feedback, and assists with corrective actions when needed.
- Maintains operational readiness by providing on-call management support for the operating room.
CUSTOMER SERVICE AND PATIENT EXPERIENCE:- Champions the creation of a positive, supportive environment for patients and families, ensuring their needs and concerns are addressed promptly and compassionately.
- Collaborates with physicians to ensure that patient preferences and care expectations are met, promoting a patient-centered approach to care.
- Facilitates continuous improvement of customer service initiatives by mentoring staff on effective patient communication and service delivery.
- Works with the hospital liaison to coordinate resources and ensure that surgical procedures are executed according to the highest standards of care.
PROFESSIONALISM:- Models high standards of professional conduct and clinical expertise, promoting a culture of accountability and ethical practice.
- Engages in ongoing professional development and encourages staff to pursue continuing education, certifications, and involvement in professional organizations.
- Role models personal and professional boundaries, maintaining a balance between leadership responsibilities and patient care.
- Strives to maintain a work environment conducive to open communication, moral support, and shared decision-making, ensuring the best outcomes for both patients and staff.
QualificationsRequired: Bachelor of Science in Nursing (BSN). | Required: Current Ohio RN License. Required: BLS certification. Preferred: Certification in Operating Room Nursing (CNOR). | 3-5 years' Operating Room experience, with broad knowledge of multiple surgical specialties.
