LeanData

Manager, People Operations

LeanData$100K — $130K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of progressive HR/People Operations experience
  • Proven expertise in managing complex, cross-functional HR projects
  • Strong knowledge of benefits administration, compensation, HRIS management, or employee relations
  • Proficient in data analysis for trend identification and decision making
  • In-depth understanding of California and federal employment laws
  • Exceptional problem-solving skills and sound judgment in complex situations

Responsibilities

  • Manage execution of key People Operations programs like payroll and compliance
  • Serve as an expert on HR technology, optimizing systems and data integrity
  • Act as primary point for resolving complex HR operational issues
  • Collaborate on cross-functional projects in HR, such as benefits enrollment and policy implementation
  • Audit and improve HR processes for efficiency and scalability
  • Translate functional goals into actionable project plans ensuring successful outcomes
  • Advise leaders on employee relations and policy interpretation using data-driven insights

Benefits

  • Comprehensive benefits package including health insurance and retirement options
  • Opportunities for professional development and advancement
  • Work in a dynamic, high-growth company culture
  • Flexible work arrangements and a commitment to work-life balance
  • Access to leading HR technology solutions
Full Job Description
As our People Operations Manager, you will be the expert and owner of the core programs that shape our employee experience. In this high-impact individual contributor role, you will manage the full scope of our People Operations function, from systems and compliance to benefits and payroll. You will be responsible for leading complex, cross-functional projects and serving as a strategic advisor to the business on all operational matters.

Responsibilities

Functional Management & Execution
  • Manage the execution of key People Operations programs - including payroll, benefits, HRIS management, and compliance-ensuring operational excellence and accuracy.
  • Serve as the subject matter expert on our HR technology stack, leading initiatives to optimize systems and improve data integrity.
  • Act as the primary escalation point for complex operational issues, providing expert-level analysis and resolution.

Project & Process Improvement
  • Collaborate on high-impact, cross-functional projects central to People Operations, such as annual benefits open enrollment, performance management cycles, and new policy implementation.
  • Proactively audit and analyze existing HR processes, identifying gaps or inefficiencies, and designing and implementing scalable solutions.
  • Translate functional goals into actionable project plans, managing timelines, stakeholders, and deliverables to ensure successful outcomes.

Strategic Advisory
  • Act as an advisor and consultant to leaders and employees on complex employee relations issues, compensation, and policy interpretation.
  • Utilize people analytics to provide data-driven insights on key metrics and trends, helping to inform business decisions and measure program effectiveness.
Qualifications

Required Qualifications
  • 7+ years of progressive experience in HR/People Operations.
  • Demonstrated experience leading complex, cross-functional HR projects from initial design to successful completion.
  • Deep subject matter expertise in at least two of the following areas: benefits administration, compensation, HRIS management, or employee relations.
  • Strong analytical skills with a proven ability to use data to identify trends and influence decisions.
  • Expertise in California and federal employment law and a track record of ensuring company-wide compliance.
  • Exceptional problem-solving skills, with the ability to navigate ambiguous situations and resolve complex issues with sound judgment.

Preferred Qualifications
  • Experience in a fast-paced, high-growth B2B SaaS or technology environment.
  • Advanced proficiency with HRIS/payroll systems like ADP WorkforceNow, Workday, or BambooHR.
  • SHRM-SCP or SPHR certification.

About LeanData

LeanData is a provider of lead management software for enterprise businesses. The company's platform uses artificial intelligence and machine learning to help businesses manage their leads more effectively, by automating lead routing, lead matching, and lead-to-account matching. LeanData's customers include some of the world's largest and most successful companies, across a range of industries including technology, healthcare, and financial services.
Learn more about LeanData
Size
200 employees
Industry
Founded
2012

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