Lehigh Valley Health Network

Manager Patient Care Services

Lehigh Valley Health Network$75K — $95K *
Hospitals & Medical Centers
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Nursing required
  • 3 years of experience as a Registered Nurse in an acute care setting
  • Ability to multitask and prioritize effectively
  • Proficient in clinical practice protocols for medical procedures and patient care
  • Skilled in performance monitoring and improvement
  • Current American Heart Association Basic Life Support certification required upon hire
  • Valid RN license in Pennsylvania required upon hire

Responsibilities

  • Oversee administrative and operational issues for the care delivery team
  • Lead department efforts to support unit and hospital objectives
  • Use effective communication with patients, families, staff, and colleagues
  • Promote safety by adhering to policies and timely reporting of patient safety events
  • Ensure proper staffing to meet patient care and operational needs
  • Encourage staff accountability for compliance with policies and practice standards
  • Engage in coaching and mentoring of unit personnel
  • Support and participate in the Professional Practice Model
  • Assume responsibilities in the absence of the Director under management supervision
  • Provide evidence-based practice insights and participate in research activities
  • Offer clinical, consultative, and informational services as necessary

Benefits

  • Opportunities for professional development and continuing education
  • Supportive work environment focused on safety and accountability
  • Engagement in evidence-based practice and research involvement
  • Leadership role with the potential for mentorship and coaching peers
  • Comprehensive onboarding process to integrate into the team
Full Job Description
Summary
Ensures and/or provides patient care in accordance with the RN job description. Assumes 24-hour accountability for the direction and management of patient care within assigned area. Manages material, financial, and human resources within the assigned unit.

Job Duties
  • Oversees administrative and operational issues for the designated care delivery team.
  • Functions as a department team leader to support unit and hospital goals and objectives.
  • Uses effective and appropriate communication styles with patients, significant others, visitors, staff, and professional colleagues.
  • Supports the Culture of Safety by following established policies and procedures which include identification and timely patient safety event reporting.
  • Ensures staffing to meet patient care needs and operational guidelines.
  • Fosters accountability of staff for adherence to policies/procedures/professional practice.
  • Participates in coaching, counseling, and mentoring of unit personnel.
  • Supports the Professional Practice Model and participates in efforts related to the key components.
  • Assumes unit, clinical, and administrative responsibilities in the absence of the Director and under the supervision of the Patient Care Services management staff.
  • Ensures and/or provides patient care in accordance with all responsibilities in the RN job description.
  • Ensures completion of the unit's schedule in a timely and equitable manner.
  • Utilizes evidence based research findings within patient care delivery, communicates research findings to co-workers and/or the professional community, attends research continuing education offerings, assists with data collections, and serves as a participant in ongoing research studies.
  • Provides clinical, consultative, technical, or informational services as needed to staff, other disciplines, patients, and/or families.

Minimum Qualifications
  • Bachelor's Degree Nursing
  • 3 years Registered Nurse in an acute care hospital setting.
  • Ability to multi-task and prioritize work.
  • Proficient in clinical practice protocols for medical procedures and patient care.
  • Skilled in monitoring/assessing the performance of self, other individuals, or organizations to make improvements or take corrective action.
  • American Heart Association Basic Life Support - State of Pennsylvania Upon Hire
  • RN - Licensed Registered Nurse_PA - State of Pennsylvania Upon Hire

Preferred Qualifications
  • Master's Degree Nursing

Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift:
Day Shift

Address:
700 E Broad St

Primary Location:
Lehigh Valley Hospital- Hazleton

Position Type:
Onsite

Union:
Not Applicable

Work Schedule:


Department:
1017-00052 Rehab Unit

About Lehigh Valley Health Network

Lehigh Valley Health Network is a healthcare network based in the Allentown, Pennsylvania in the Lehigh Valley region of eastern Pennsylvania. The healthcare network serves eastern and northeastern Pennsylvania. Its flagship hospital is Lehigh Valley Hospital–Cedar Crest, located on Cedar Crest Boulevard in Allentown.
Learn more about Lehigh Valley Health Network
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