Core Job Summary: The Manager, Patient Access oversees the business operations of the Patient Access Department to ensure a smooth entry of patients to departmental services, while maintaining timely and accurate business information and guaranteeing payment of services rendered.
Core Responsibilities:- Recruits, supervises, trains, and disciplines staff, and prepares performance reports.
- Manages day-to-day activities of personnel to ensure the timely registration of patients, accurate data entry of patient biographical and financial information, and proper payment collection.
- Reviews records to ensure that each patient was properly verified for insurance purposes and that proper information was written on each patient's chart prior to clinic date.
- Serves as department expert on registration, insurance verifications, and documentation guidelines.
- Ensures adequate staffing is maintained on a 24-hour basis.
- Assists in the development and implementation of the department's annual budget.
- Works with upper management to generate strategy and operational initiatives, and policies.
- Maintains current knowledge of rules and regulations and educates staff on any variations.
- Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
- Ensures employees are trained on controls within the function and on University policy and procedures.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONSBachelor's degree in related field
Minimum 3 year of relevant experience
Knowledge, Skills and Attitudes: - Knowledge of business and management principles
- Ability to direct, manage, implement, and evaluate department operations.
- Ability to establish department goals and objectives that support the strategic plan.
- Ability to effectively plan, delegate and/or supervise the work of others.
- Ability to lead, motivate, develop and train others.
- Knowledge of business and management principles
- Ability to direct, manage, implement, and evaluate department operations.
- Ability to establish department goals and objectives that support the strategic plan.
- Ability to effectively plan, delegate and/or supervise the work of others.
- Ability to lead, motivate, develop and train others.
Any appropriate combination of relevant education, experience and/or certifications may be considered.The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
Job Status:Full time
Employee Type:Staff
