Job Description

Our team is an IT customer related solutions provider committed to delivering and maintaining innovative and sustainable solutions for the customer service organization. We are currently seeking a Manager to lead and maintain systems development projects and supervise Senior Systems analysts, Systems Analysts and/or outside contractors. We are looking for an individual with proven track record in managing IT software related projects and staff.

Responsibilities

Core Responsibilities

• Meets with staff and users to prepare requirements analyses for enhancements to existing systems or new systems. Develops functional scope and designs for new systems and enhancements of existing systems. Follows up on recommendations, developing tangible implementation proposals, and if approved, developing detailed plans.
• Provides technical leadership and maintains project schedules. Provides contractor oversight and supports the project management processes.
• Analyzes existing applications and recommends improvements related to business process or technology infrastructure changes
• Manages and fosters relationships with and guides business users through an analysis process to prepare requirements documentation
• Manage staff to troubleshoot application production problems and resolve them.
• Manages staff to perform unit integration, and systems testing, and sets up user acceptance testing for any sized project.
• Manages and oversees staff that will code applications or work with vendors to install packages. Develops move strategies for complex projects, prepares packages for move to production and directs others in these activities. Reviews and approves proposed systems solutions, ensuring that data processing applications are designed to meet user requirements.
• Manages existing applications to ensure they meet current operating and disaster recovery standards. Tests various systems to assure disaster recovery readiness.
• Provides quality assurance review; may act as Section Manager for specified projects of a limited duration. Assists in programs to educate management and users in data processing techniques, systems capabilities and requirements, making presentations, as assigned, to all corporate levels.
• Instructs, directs, and supervises the work of systems development personnel. Identifies training requirements to the Section Manager. Participates in the evaluation and selection of prospective additions to staff.
• Stays current with new technology. Maintains professional and technical associations.

Qualifications

Required Education/Experience

• Associate's Degree preferably in Computer Science, Information Technology, Business or applicable degree and a minimum of 5 years of relevant work experience. or
• Bachelor's Degree preferably in Computer Science, Information Technology, Math, Business, or applicable degree and a minimum of 3 years of relevant work experience or
• Master's Degree preferably in Computer Science, Information Technology, Engineering, Math, Business, or applicable degree and a minimum of 2 years of relevant work experience.

Relevant Work Experience

• Knowledge of Database Design/Analysis, Business Analysis, and/or Data Modeling, required.
• Experience writing formal documentation and requirements. Some experience preparing and conducting presentations, required.
• Proven track record of strong verbal/written communication and presentation skills, especially around analytical concepts and methods, required.
• Strong analytical, technical and problem-solving skills, required.
• Excellent project planning and research skills, required
• Demonstrated flexibility and ability to handle multiple tasks and assignments while working under tight deadlines, required.
• Experience and proficiency with SQL queries and Microsoft Word, Excel, PowerPoint, required.
• Experience with .Net programing and Microsofts Power Platform, Power Automate including Power BI, preferred.
• Experience Supervising technical staff, preferred.

Licenses and Certifications

• Driver's License Required

Physical Demands

• Ability to respond to system emergencies
• Able to work in all weather conditions, i.e. excessive heat and/or cold
• Perform extended driving through heavy traffic and severe off-road conditions
• Ability to work in adverse conditions that include, noise, confined spaces, and high elevations
• Ability to climb ladders and stairs
• Ability to work on elevated platforms, scaffolds, catwalks, roofs, and/or other equipment
• Ability to work in inclement weather and adverse conditions (i.e., excessive heat, cold, noise, confined spaces)
• Ability to work with, and in, the vicinity of high voltage and/or other high-energy systems
• Ability to be approved to wear and use either a full or half-face respirator, without facial hair or other conditions that may interfere with the seal, in accordance with OSHA regulations
• Stand, walk, and climb ladders and stairs for the duration of the workday
• Stand, walk, lift, climb, bend, kneel, stoop, and/or reach for the duration of the workday
• Ability to travel to company locations to work on storm restoration and heat contingencies
• Wear necessary Personal Protective Equipment (PPE), i.e. fire-retardant clothing and safety harnesses
• Work rotating shifts, including nights, midnights, weekends, and holidays
• Use personal vehicle(s), and be able to transport, store, and secure company laptops and other job-related equipment in vehicle. Acknowledge that reimbursement for use of personal vehicle is available through the company mileage procedure

Additional Physical Demands

• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.

About Us

Mission Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company's mission by excelling at our three corporate priorities - safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.

Benefits:

We are dedicated to supporting the physical, mental, and financial health of our employees and their families. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

• Rich medical & pharmacy benefits, including vision benefits
• Dental benefits
• Health Savings Accounts
• Health Care and Dependent Care Flexible Spending Accounts
• 401(k) with robust matching
• Employer paid Pension Plan
• Employee Stock Purchase Plan with a generous matching contribution
• State of the art Employee Assistance Program
• Paid Parental Leave
• Generous paid time off plus paid holidays
• Family support: emergency backup child, & elder care assistance
• Social responsibility and volunteer opportunities
• Employee discount program
• Commuter Benefits
• Culture of growth and learning: career development; tuition reimbursement; recognition program
• Life and Long-Term Disability Benefits

*Please be aware that some benefits may not apply to provisional or part-time job titles.

About the Team

EEO Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual's actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.

Technical Difficulty Statement:

For technical issues, please contact us at [email protected]