Career Development Assignment (CDA):

The successful candidate must obtain a leave of absence from their current and substantive position, where applicable. Permission for such leave must not be unreasonably withheld.

Job Number: J0726-0088

Job Title: Manager, Operations & Special Projects

Job Type: Career Development Assignment (CDA)

Department: University Registrarial Services

Job Category: Administrative Management

Number of Positions: 1

Date Posted (dd/mm/yyyy): 10/07/2026

Closing Date (dd/mm/yyyy): 19/07/2026

Salary (with Salary Rate): 87,186.00 - 113,343.00/Year

Assignment Duration From: 03/08/2026

Assignment Duration To: 31/08/2027

Employee Group: Non-Union

Salary Level: NU05

Hours Per Week: 35

Date Position Available: 03/08/2026

Duties and Responsibilities:

Reporting to the Associate Provost & University Registrar, the Manager, Operations and Special Projects is responsible for the administrative management of the Registrar's office. This includes overseeing day-to-day business operations, human resources management, financial activities, office and stakeholders communications and contracts, events and special projects.
Job also provides operational support to the Academic Advising Centre and Campus Card office assisting with various administrative functions, process improvements and troubleshooting operational issues that arise, as directed by the Associate Provost & University Registrar. This role ensures smooth collaboration between the Registrar's office, Academic Advising Centre, and Enrolment Management department, Including coordinating events and supporting cross-office projects.

Qualifications:

The incumbent must possess the following qualifications:
• Knowledge of operational management and leadership concepts practices including program/service delivery models, policy development, planning, budgeting, performance measurement management, and human resources
• Knowledge of event planning and communications program design, delivery,assessment, and evaluation methodologies, processes, and practices
• Knowledge of relevant governing legislation, collective agreements, policies and procedures
• Knowledge of Human Resource Management
• Knowledge of Budget Management
• Knowledge of Facilities Management
• Knowledge of Best practices in Communications
• Knowledge of office as well as the broader university academic units, departments, and divisions
• Knowledge of Project management
• Knowledge of office productivity software and databases, internet browsers and search engines, discipline-specific software, enterprise software, and technology devices
• Knowledge of cultural competency and diversity
• Knowledge is used to lead event and communication operations for registrarial services

Education and Experience:

The above is normally acquired through the completion of:
• Completion of undergraduate degree
• Minimum of four years in progressively responsible positions including two years of management and leadership experience

HR Note:

Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner.

Health and Safety Requirements

This position is regularly required to work on campus in person. In the event of a public health emergency or a health and safety issue, it is possible that you may be required to work temporarily remotely due to public health orders, directives and/or health and safety requirements. If this happens, you will work with your direct manager to set up a remote work environment including discussing appropriate technology and requirements. You are required to follow all University policies and directives, including to set up a safe and confidential workspace in a remote location and ensure all Carleton property (intellectual and other) is safeguarded. If required to work remotely, you will be notified by your manager when working full time physically onsite will resume.

View complete position description