Job DescriptionThe Operations Manager is responsible for those client facilities and personnel under his / her supervision to ensure that the Company is providing professional and quality service and to ensure compliance with all safety, quality, and compliance standards established by the Company, by our clients, and by regulatory authorities. Employee is also responsible for ensuring that the planned profitability of responsible accounts is realized.
Compensation: TBD The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program.
Benefits: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Staff & Management
Responsibilities- Communicate effectively with employees and client to ensure fulfillment of performance and quality requirements.
- Maintain positive relationship with client representatives.
- Control cost to ensure profitability of area of responsibility.
- Ensure clients receive accurate invoices in a timely manner. Follow- up on payment of all invoices.
- Responsible for and /or the oversight of the recruiting, hiring and training of all employees in his/her area of responsibility. Ensure this is done in accordance with established procedures and in a cost-effective manner.
- Ensure that each employee receives proper training commensurate with the job responsibilities assigned and that all training is properly documented and maintained according to Company standards.
- Ensure that Duty Managers and Supervisors are properly trained and understand their assigned duties.
- Monitor compliance with contractual and regulatory requirements in area of responsibility.
- Ensure that payroll is prepared and transmitted in an accurate and timely manner.
- Ensure that any injuries, incidents, accidents, etc. are documented, reported and processed appropriately.
- Monitor safety program within area of responsibilities and communicate with Safety Quality Managers on a frequent basis to ensure compliance with all Company safety standards.
- Establish and maintain effective communication and working relationship with passengers, co-workers, shift coordinators, supervisors, managers, etc.
- Comply with all safety, security, compliance and quality standards and procedures established by the Company, Clients, and regulatory authorities.
Qualifications- Demonstrated leadership experience in maintenance or facility operations
- Strong computer proficiency (Microsoft Office Suite required; CMMS experience preferred)
- Experience tracking, documenting, and analyzing operational data
- Excellent communication, organizational, and problem-solving skills
- Proven ability to manage multiple priorities in a fast-paced environment
Preferred Qualifications- Experience in industrial or manufacturing environments
- Prior operations management experience overseeing multi-disciplinary maintenance teams
- Experience supporting 24/7 operations
