Hospital for Special Surgery

Manager Operational Excellence

Hospital for Special Surgery$109K — $166K *
Hospitals & Medical Centers
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in perioperative management or related field.
  • Proven track record of leading complex operational projects efficiently.
  • Strong analytical skills with the ability to interpret data for decision-making.
  • Excellent communication and interpersonal skills to engage with diverse stakeholders.
  • Experience in optimizing surgical workflow and performance improvement initiatives.

Responsibilities

  • Lead initiatives to improve block time allocation and utilization in OR settings.
  • Develop analytic frameworks to monitor surgical performance metrics.
  • Identify best practices for perioperative flow and implement them effectively.
  • Collaborate with surgical teams to enhance scheduling and on-time starts.
  • Execute strategic projects to enhance operational efficiency in perioperative services.
  • Facilitate redesign of patient workflows and optimize perioperative experiences.
  • Support executives by managing strategic projects and mentoring team members.

Benefits

  • Professional development opportunities including mentorship programs.
  • Engagement in high-stakes projects with C-suite executives.
  • Collaborative work environment with cross-disciplinary teams.
  • Access to resources and analytical tools for project success.
Full Job Description
Emp Status
Regular Full time

Work Shift

Compensation Range
The base pay scale for this position is $109,000.00 - $166,000.00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.

What you will be doing

Key Responsibilities

Perioperative Efficiency & Block Time Management
  • Lead initiatives focused on optimizing block time allocation, utilization, and release policies in collaboration with surgical chiefs, OR scheduling, and hospital leadership.
  • Develop and maintain analytic frameworks to monitor block utilization, on-time starts, turnover time, case cancellations, and overall OR throughput.
  • Identify and implement evidence-based best practices for perioperative flow, including pre-surgical testing, day-of-surgery preparation, PACU throughput, and surgical scheduling optimization.
  • Partner with surgical teams to design and sustain improvements in first-case on-time starts and intraday OR schedule management.
  • Support development and governance of block time committees and OR efficiency councils, including agenda preparation, data synthesis, and follow-through on action items.

Strategic Project Leadership
  • Lead and execute strategic perioperative projects to achieve operational efficiency and support margin improvement.
  • Partner with OR, surgical, and anesthesia leaders to optimize functional area performance, ensuring productivity, efficiency, and structural effectiveness.
  • Collaborate with physicians, clinicians, and operational leaders to redesign patient workflows, care touchpoints, and the perioperative experience.
  • Serve as a thought partner and facilitator for governance structures managing perioperative performance improvement.
  • Demonstrate strong interpersonal and communication skills with the ability to influence and align clinical, operational, and executive stakeholders across complex, multidisciplinary environments.

Performance Improvement
  • Drive a variety of perioperative performance improvement initiatives, including:
    • Creating and facilitating highly effective infrastructures for collaborative decision-making and initiative advancement.
    • Leveraging a continuous improvement mindset to design and implement perioperative best practices.
    • Building project plans, preparing final deliverables, and leading stakeholder alignment to ensure successful execution of operational priorities.
    • Supporting perioperative capacity planning and forecasting efforts through data analysis, scenario modeling, and evaluation of future operational demand and resource needs.

Executive Support & Team Development
  • Offer executive project management support to C-suite and surgical leaders, including the Chief Operating Officer, Chief Strategy Officer, Surgeon-in-Chief, and Vice President, Perioperative Services on a variety of special projects.
  • Contribute to Operational Excellence team development, including performance management, professional development, and mentoring of junior team members.

About Hospital for Special Surgery

Hospital for Special Surgery (HSS) is a hospital in New York City that specializes in orthopedic surgery and the treatment of rheumatologic conditions. Founded in 1863 by James Knight, HSS is the oldest orthopedic hospital in the United States. The hospital has been ranked the top orthopedic hospital in the United States by U.S. News & World Report for 11 consecutive years. HSS has a staff of over 4000 employees, including more than 200 physicians and surgeons, and treats over 32,000 inpatients and 300,000 outpatients annually.
Learn more about Hospital for Special Surgery
Size
4,000 employees
Industry
Founded
1863

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