Johnson & Johnson

Manager Omni-Channel

Johnson & Johnson$102K — $177K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in omni-channel marketing or a related field
  • Experience managing digital or third-party commerce channels
  • Proven strategic thinking and project management skills
  • Successful track record in matrix organizational collaboration
  • Strong operational discipline for managing campaign timelines
  • Excellent communication and stakeholder management skills

Responsibilities

  • Lead omni-channel marketing strategies for the U.S. Animal Health business
  • Oversee product positioning on Vetcove to enhance visibility and alignment with business goals
  • Collaborate with internal and external partners to optimize digital merchandising and campaign execution
  • Align omni-channel strategies with cross-functional teams regarding pricing, launches, and promotions
  • Monitor and analyze channel performance using KPIs for continuous improvement
  • Support development of various campaign types and ensure consistent messaging with customer experience
  • Maintain high standards for product content accuracy and project management compliance

Benefits

  • 401(k) and pension plans
  • 120 hours of vacation per year
  • Up to 40 hours of personal and family time
  • 480 hours of parental leave within a year after a child’s birth/adoption
  • Bereavement leave for up to 240 hours for immediate family members
  • Volunteer leave of 32 hours per year
  • Military spouse time-off of 80 hours per year
Full Job Description
Job Function:
Digital Marketing

Job Sub Function:
Digital Marketing Strategy

Job Category:
Professional

All Job Posting Locations:
Raritan, New Jersey, United States of America

Job Description:

Description

Johnson & Johnson is currently recruiting for a Manager, Omni-Channel - Animal Health to be located in Raritan, NJ, or remote.

About MedTech

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

The Manager, Omni-Channel - Animal Health is responsible for shaping and executing omni-channel strategies that strengthen customer engagement, support commercial growth, and improve the customer experience across the U.S. Animal Health business. This role leads the coordination of digital and channel-based initiatives across distributor, partner, and eCommerce touchpoints, with accountability for how J&J MT Surgery products and incentives are positioned on the third-party eCommerce site Vetcove. The Manager partners closely with Sales, Marketing, Finance, Operations, and external channel partners to optimize digital merchandising, promotional execution, campaign alignment, and channel performance, while translating insights into actions that improve visibility, conversion, and business results.

Key responsibilities include:
  • Lead omni-channel initiatives for the U.S. Animal Health business, including coordination of customer-facing programs across distributor, digital, and third-party commerce channels to support commercial objectives
  • Own the strategy and execution for how J&J MT Surgery products, offers, and incentives are positioned on the third-party eCommerce site Vetcove, ensuring strong product visibility, accurate content, and alignment with business priorities
  • Partner with internal stakeholders and external channel partners to optimize digital merchandising, campaign execution, promotional placement, and customer journey performance across key commerce touchpoints
  • Coordinate cross-functionally with Key Account Management, Marketing, Finance, Operations, and Supply Chain to align omni-channel strategies with pricing, inventory, launches, promotions, and broader commercial priorities
  • Monitor channel and campaign performance through KPIs, identify opportunities to improve visibility and conversion, and provide actionable recommendations to enhance omni-channel effectiveness
  • Support development and execution of channel-specific campaigns, new product launches, promotional calendars, and partner programs to ensure consistent messaging and seamless customer experiences
  • Maintain high standards of execution by ensuring accurate product content, effective incentive placement, disciplined project management, and compliance with applicable company policies and commercial processes


Team / Scope: Supports omni-channel strategy and execution for the U.S. Animal Health business across digital, distributor, and third-party commerce environments, with responsibility across the following areas:
  • Omni-channel planning and execution across customer touchpoints, including distributor programs, eCommerce environments, and integrated commercial campaigns
  • Ownership of third-party eCommerce execution, including product content, merchandising, promotional placement, and incentive visibility on Vetcove
  • Cross-functional collaboration with commercial, operational, and partner teams to align omni-channel activities with launches, promotions, pricing, and customer engagement priorities
  • Performance monitoring and continuous improvement across channel programs through insight generation, execution tracking, and optimization of customer-facing experiences


Qualifications

Required:
  • Minimum 5 years of relevant experience in omni-channel marketing, digital commerce, channel management, commercial execution, sales operations, or a related field.
  • Experience managing digital or third-party commerce channels, online product merchandising, promotional execution, or channel partner programs.
  • Demonstrated strategic thinking, project management, and problem-solving skills, with the ability to manage multiple priorities in a dynamic environment.
  • Track record of success working within a matrix organizational environment and collaborating effectively across sales, marketing, finance, supply chain, and operations teams.
  • Demonstrated operational discipline with the ability to manage campaign calendars, partner deliverables, timelines, and multiple concurrent priorities.
  • Strong communication, collaboration, stakeholder management, and execution skills.

Preferred:
  • Bachelor's degree required; Business, Marketing, Analytics, Communications, eCommerce, or a related field preferred
  • Advanced degree preferred
  • Experience supporting omni-channel customer journeys, commercial campaigns, distributor strategy, or go-to-market execution is preferred
  • Experience with digital merchandising, eCommerce platforms, content management, and performance reporting tools is preferred
  • Strong business acumen and the ability to translate channel performance insights into practical recommendations that influence decision-making are preferred
  • Experience with campaign execution, customer engagement strategy, digital shelf optimization, or channel performance management is preferred


This position will be based in Raritan NJ, or remote and may require up to 20% travel for internal business meetings, partner collaboration, and cross-functional planning.

Required Skills:

Preferred Skills:
Brand Positioning Strategy, Budgeting, Collaboration, Consulting, Content Management, Content Marketing, Cultural Communications, Customer Analytics, Data Visualization, Digital Channels, Digital Marketing, Digital Trends, Process Improvements, Report Writing, Technical Credibility, Technologically Savvy

The anticipated base pay range for this position is :
$102,000.00 - $177,100.00

Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).

This position is eligible to participate in the Company's long-term incentive program.

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation -120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year

Holiday pay, including Floating Holidays -13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave - 80 hours in a 52-week rolling period10 days

Volunteer Leave - 32 hours per calendar year

Military Spouse Time-Off - 80 hours per calendar year
For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits

About Johnson & Johnson

Scio Diamond creates single-crystal Type IIa diamonds for the jewelry market and for industrial applications. It employs a patent-protected chemical vapor deposition (CVD) process in a precisely controlled laboratory setting to produce diamonds. It was founded in 2009 and is headquartered in Greenville, South Carolina.

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Joining Johnson & Johnson provides an unparalleled opportunity to be a part of a global team of professionals dedicated to blending care, science, and innovation to profoundly change the trajectory of health for humanity.

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At Johnson & Johnson, you will engage in work that matters. Join our community of professionals in health care to drive significant and impactful changes across the globe. Our team at Johnson & Johnson leads with science and heart in sectors from pharmaceuticals to medical devices and consumer health products.

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Engage in groundbreaking work that enhances how care is delivered on a global scale. Johnson & Johnson’s commitment to innovative health solutions results in dynamic career paths filled with opportunities for professional growth and development.

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Learn more about Johnson & Johnson
Size
141,700 employees
Market Cap
$462.7 billion
Industry
Net Income
$14.7 billion
Founded
1886
5 Year Trend
+5.5%
Revenue
$82.5 billion
NASDAQ

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