City Of New York

Manager of Technical Services

City Of New York • $90K — $120K *
New York, NY 10025In-Person
Technical Services
Less than 5 years of experience
2 days ago
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Minimum of a high school diploma or equivalent with four years of relevant experience in investigation or law enforcement, or a bachelor's degree.
  • Strong background in technical support for investigative operations, particularly in surveillance technology.
  • Experience in preparing detailed reports and documentation related to investigative processes.
  • Ability to collaborate effectively with law enforcement personnel at various levels.
  • Knowledge of legal compliance in electronic surveillance operations.

Responsibilities

  • Oversee and support a team providing technical assistance to investigative units.
  • Deploy, operate, and maintain advanced surveillance equipment.
  • Assist with lawful electronic surveillance per court orders and legal standards.
  • Support audio, video, and data capture for criminal investigations.
  • Troubleshoot and maintain technical systems in various environments.
  • Prepare comprehensive reports and documentation on surveillance operations.
  • Testify in court as required to provide insights on technical evidence.

Benefits

  • Opportunity for impactful work in support of criminal investigations.
  • Experience in a high-stakes law enforcement environment.
  • Exposure to advanced surveillance technologies and investigation techniques.
Full Job Description
DOI seeks an experienced leader to oversee the Law Enforcement Technology (LET) Technical Services Unit (TSU). Reporting directly to the Assistant Commissioner of LET, you will supervise and support a team that provides technical assistance and operational support to investigative units. Responsibilities include deploying, operating, and maintaining specialized surveillance and monitoring equipment, and assisting with lawful electronic surveillance operations in strict compliance with court orders and legal requirements. You will support audio, video, and data capture operations for criminal investigations; troubleshoot, configure, and maintain technical systems in both field and controlled environments; and prepare detailed reports and documentation related to the operations. The ideal candidate will collaborate with investigators, supervisors, and prosecutors to ensure effective, compliant, and timely investigative support. You will also testify in court proceedings as needed. Due to the nature of the work, candidates may occasionally be required to work non-traditional hours to accomplish the unit's mission. All applicants, including current City Employees may apply by going to https://a127-jobs.nyc.gov and search for the specific Job ID #767070 Please do not email, mail, or fax your resume to DOI directly. Submissions of resumes do not guarantee an interview. Due to the high volume of resumes DOI receives for positions, only selected candidates will be contacted. Appointments are subject to Office of Management & Budget approval for budgeted headcount. If selected, the candidate will be fingerprinted and undergo a background investigation. In addition, because the position has a law enforcement and/or investigative function, the candidate's consumer credit history will be reviewed during the background investigation, as permitted by NYC Administrative Code 8-107(24)(b)(2)(A). SPECIAL INVESTIGATOR - 31130 Qualifications 1. A four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and four years of satisfactory full-time experience in an industrial or governmental agency in the field of investigation, auditing, law enforcement, security, inspections, or in a major operational area of the agency in which the appointment is to be made; or 2. A baccalaureate degree from an accredited college or university; or 3. Education and/or experience equivalent to "1" or "2" above. Additional Information

About City Of New York

The City of New York is the most iconic and dynamic city on the planet. With a population of more than 8.4 million people, New York is not only the largest city in the United States — it is the academic, cultural, commercial, and financial capital of the world. City government is filled with opportunities for talented individuals seeking to improve their communities and make a meaningful difference in the lives of their fellow New Yorkers. Every day, the City’s more than 300,000 employees improve infrastructure, provide vital social services, build technology, protect health and safety, and so much more.

City of New York Careers

There has never been a better time to explore the diverse job opportunities at the City of New York—the hub of professional growth and innovation in the public sector.

Work You’ll Do

Join the City of New York’s dynamic team to contribute to the community and enhance the city’s services across a broad spectrum of disciplines. The City of New York offers a unique opportunity to engage in meaningful work that impacts the lives of millions while navigating through a career filled with learning and growth. Transform the metropolitan landscape and enrich the lives of its residents with the best minds in public administration, urban planning, and community services. The City of New York stands at the forefront of urban management and innovation. Lead with a unique position in public service, at the intersection of technology, community needs, and sustainable development. Work alongside a diverse team of professionals dedicated to improving city operations and enhancing the quality of urban life. Collaborate with the largest network of public service experts in the nation, fostering leadership, diversity training, and professional development.

Introducing the City of New York Public Service Careers

The team is building a market-leading public service career path to help professionals master their roles and contribute effectively to the city’s development.

Do Innovative Work

Join a vast network of experts—dedicated professionals at the intersection of governance, community service, and urban innovation.

Drive Change in Public Service

Deliver targeted solutions and policies that enhance city living and maintain New York as a leading global city through a depth and breadth of expertise that’s second to none.

Be Part of a Great Team

Engage in a wide range of city projects utilizing cutting-edge technology and strategies, harnessing the unparalleled capabilities, scale, and collaborative spirit of a dedicated public service team.

Future-proof Your Career

Advance your career with limitless opportunities in the public sector, supported by unmatched training, development programs, and certification support.

Explore

From improving city infrastructure to enhancing public safety, the City of New York offers a platform for professionals to apply their skills, innovate, and lead.

The City of New York Public Service Initiative

The combined efforts of various departments help overcome urban challenges and lead transformation in city management. Professionals around the globe look to the City of New York for new strategies and solutions to drive significant change and growth in urban living. ## Stay Connected

Join the Team

Search open positions that match your skills and interests. The City of New York looks for passionate, curious, creative, and solution-driven team players. SEARCH CITY OF NEW YORK JOBS

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who serve here.

READ CAREERS BLOG

Job Alert Emails

Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover what exciting and rewarding opportunities await in the City of New York.
Learn more about City Of New York
Industry
Education, Government & Non-Profit
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at City Of New York

More Technical Services Jobs

Find similar Manager of Technical Services jobs:

NationwideNew York, NY