Carrier Global Corporation

Manager of Controls

Carrier Global Corporation$80K — $110K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Undergraduate degree in a technical discipline
  • 5+ years of experience in HVAC Systems Controls support
  • Proficient in HVAC commercial systems Controls Software, preferably i-Vu
  • Strong problem-solving and analytical skills
  • Excellent communication skills for non-technical audiences
  • Ability to work in a team and coordinate across departments
  • Detail-oriented with effective multitasking capabilities
  • Willingness to learn and stay current on industry trends

Responsibilities

  • Serve as a primary resource for customers regarding controls inquiries
  • Oversee the Certified Controls Expert Contractor Programs
  • Maintain Technician Certification documentation and training requirements
  • Conduct training classes for dealers on Carrier controls systems
  • Attract elite contractors to the Factory Controls Authorization Program
  • Support the rollout of new controls products to dealers
  • Enhance Carrier's Commercial Controls presence in assigned regions
  • Manage the communication between the factory and customers
  • Travel to provide dealer support throughout assigned regions

Benefits

  • Health Insurance
  • Health Savings Account
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short-term and Long-term Disability Insurance
  • Employee Assistance Program (EAP)
  • Tuition Reimbursement & Professional Development
  • Paid Vacation & Sick time
  • Company Paid Holidays
  • 401(k) Plan with Employer Match
  • Employee Discount Program
Full Job Description
Commercial Controls Manager - HVAC Products | Carrier Enterprise | Houston, TX

SUMMARY:

The Manager of Controls will assist and train commercial contractors with Carrier i-Vu controls. This position will be expected to draw up submittals, assist in controls start-up, support and trouble shoot i-Vu controls system when called upon by our clients.

Job Responsibilities:
  • Provide a primary resource for our customers to answer controls questions.
  • Assist in operating the existing Certified Controls Expert Contractor Programs.
  • Maintain Technician Certification documentation and establish training & testing requirements.
  • Assist in conducting training classes for the sales & installation of Carrier controls systems for dealers.
  • Attract elite contractor memberships in the Factory Controls Authorization Program.
  • Supports roll out new controls products to the Controls Expert dealers.
  • Grow the Carrier Commercial Controls presence in the assigned Carrier Enterprise region(s).
  • Manage the interface between the factory and our customers.
  • Travel throughout the assigned region(s) to provide support to Carrier controls dealers.

Requirements:
  • An undergraduate degree in technical discipline
  • 5 years of Experience in HVAC Systems Controls support.


Qualifications:
  • Proven experience in HVAC systems Controls support.
  • Excellent communication skills, with the ability to explain technical concepts to non-technical customers in a clear and concise manner.
  • Proficiency in using remote support tools and software to diagnose and resolve customer issues.
  • Customer-centric mindset with a passion for providing exceptional service and resolving customer problems effectively.
  • Strong problem-solving and analytical skills, with the ability to think critically and creatively to identify and resolve technical issues.
  • Familiarity with HVAC commercial systems Controls Software, ideally i-Vu.
  • Ability to work collaboratively in a team environment, coordinating efforts with other departments to ensure customer satisfaction.
  • Detail-oriented and highly organized, with the ability to manage multiple customer cases simultaneously and prioritize tasks effectively.
  • Willingness to continuously learn and stay updated on new HVAC technologies, products, and industry trends.


Benefits:
  • Health Insurance
  • Health Savings Account
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance (Short-term and Long-term)
  • Employee Assistance Program (EAP)
  • Tuition Reimbursement & Professional Development
  • Paid Vacation & Sick time
  • Company Paid Holiday's
  • 401(k) Plan with Employer Match
  • Employee Discount Program


Qualifications:
  • Proven experience in HVAC systems Controls support.
  • Excellent communication skills, with the ability to explain technical concepts to non-technical customers in a clear and concise manner.
  • Proficiency in using remote support tools and software to diagnose and resolve customer issues.
  • Customer-centric mindset with a passion for providing exceptional service and resolving customer problems effectively.
  • Strong problem-solving and analytical skills, with the ability to think critically and creatively to identify and resolve technical issues.
  • Familiarity with HVAC commercial systems Controls Software, ideally i-Vu.
  • Ability to work collaboratively in a team environment, coordinating efforts with other departments to ensure customer satisfaction.
  • Detail-oriented and highly organized, with the ability to manage multiple customer cases simultaneously and prioritize tasks effectively.
  • Willingness to continuously learn and stay updated on new HVAC technologies, products, and industry trends.

About Carrier Global Corporation

Carrier is the provider of intelligent climate and energy solutions.

Carrier Global Corporation Careers

There has never been a more exciting time to explore job opportunities at Carrier Global Corporation, a leader in innovative climate, security, and building automation technologies. Join our global team of professionals and be at the forefront of industry and technology. Work You’ll Do Embark on a career with Carrier Global Corporation and contribute to a sustainable, safe, and intelligent future. Our diverse team of experts is dedicated to pioneering advancements in climate control, fire safety, and security solutions that make modern living possible. Transform industries and communities with your expertise, innovation, and leadership. At Carrier, you are positioned uniquely at the nexus of technology, sustainability, and global reach. Engage with a worldwide network of professionals to help clients and communities navigate through challenges with cutting-edge solutions. Collaborate with over 53,000 employees around the globe, all united in delivering excellence and innovation in our field. Carrier Global Corporation Professional Growth and Opportunities We are committed to fostering professional growth and career advancement. Carrier offers a wide range of job opportunities, from internships to leadership positions, each providing a path to meaningful impact. Do Innovative Work Join our expansive team of dedicated professionals at the intersection of technology, sustainability, and global service. Carrier empowers you to innovate and lead in your field, supported by a culture that values diversity and dynamic thinking. Deliver targeted solutions and drive transformation in the industry with a depth of knowledge and a breadth of resources unmatched in our field. Be Part of a Great Team Work with cutting-edge technology and leverage the comprehensive capabilities of a global leader. Our team’s collaborative efforts result in smarter, safer buildings and more efficient, secure environments. Future-Proof Your Career Advance your career with Carrier’s extensive support, including professional development, diversity training, and certification opportunities. Your growth is limitless, propelled by your ambition and our collective mission. Explore Discover how Carrier is leading the way in digital transformation and sustainable innovation. See how our solutions are shaping the future of industries and enhancing quality of life globally. Carrier Global Corporation Employment Culture Our culture thrives on intellectual curiosity, cognitive diversity, and bringing your whole self to work. We believe in leadership that fosters personal and professional growth, creating a workplace where all can thrive. Stay Connected Join Our Team Search for open positions that match your skills and interests. We value passionate, curious, and solution-driven team players. Explore our job opportunities and find where you can make a difference at Carrier. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights—all from the people who work here. Our careers blog is your go-to resource for everything from resume tips to interview preparation. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Carrier Global Corporation.
Learn more about Carrier Global Corporation
Size
53,000 employees
Market Cap
$34.9 billion
Industry
Net Income
$1.9 billion
Revenue
$17.4 billion

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