Salary: $88,129.60 - $103,688.00
Location: Columbus, OH
Benefits:- Medical, Vision, Dental, Supplemental and Life Insurance
- Paid Parental Leave
- Employee Discounts
- COTA Bus Pass
- Wellness Initiatives
- On-Site Chair Massage
- On-Site Health Coach
- Tuition Reimbursement
- Student Loan Repayment Program
- Public Pension through OPERS & Ohio Deferred Compensation
Position Summary:COTA's Manager, Non-Revenue Fleet & Process Auditing leads a dedicated team overseeing non-revenue and mobility vehicle fleets. This role drives quality assurance, preventive maintenance, and audit programs while coordinating third-party vendors to ensure fleet reliability, compliance, and performance.
ESSENTIAL JOB FUNCTIONS- Leads non-revenue fleet maintenance and repair operations, including prioritizing work, scheduling resources, monitoring progress, and ensuring timely, high-quality completion of services;
- Supervises assigned staff, including work planning, task assignments, performance oversight, training support, and execution of instructions, maintenance activities, audits, and related fleet support functions;
- Leads quality assurance, preventive maintenance, financial, and operational audit programs; evaluates completed work, identifies compliance or performance gaps, recommends corrective actions, and monitors results;
- Manages fleet assets, inventory records, fuel card administration, enterprise asset management data, vehicle assignments, and utilization to maximize availability, efficiency, and operational readiness;
- Conducts financial and operational audits; manages fleet-related budgets, expenditures, procurement, and cost-control activities to support fiscal accountability, operational priorities, and alignment with organizational goals while ensuring compliance with internal policies and procedures;
- Leads lifecycle asset management planning, including forecasting, replacement strategies, total cost of ownership analysis, and recommendations related to procurement, retrofits, capital investments, and fleet modification programs;
- Leads and supports fleet procurement, vehicle development, and modification activities, including technical specifications, standards, vendor evaluation, contract coordination, technical studies, surveys, cost estimates, and quality inspections for vehicle build programs;
- Provides technical leadership and project management support for vehicle retrofits, recalls, maintenance campaigns, special projects, system development, and recurring mechanical electrical, and software issue resolution;
- Develops and implements SOPs, audit tools, performance reports, technical documentation, corrective action plans, and data-driven recommendations to strengthen compliance, reliability, process effectiveness, and decision making;
- Maintains effective working relationships with OEMs, suppliers, contractors, government agencies, peer transit organizations, engineering teams, asset management teams, and internal business partners to support fleet performance and reliability;
- Administers warranty programs and campaigns, including claim preparation, tracking, cost recovery, supplier coordination, and documentation of warranty-related activity;
- Partners with Learning & Development teams to design and deliver training that enhances technician capability and operational performance.
MINIMUM EDUCATION & EXPERIENCE REQUIRED:- Requires a Bachelor's degree in Automotive Technology, Engineering, Business Administration, Logistics, or a related field and a minimum of five (5) years' progressive experience in fleet management, vehicle maintenance, or a closely related field with at least two (2) years of leadership experience, including supervision of staff, vendors, or operations. An equivalent combination of education, training, and/or relevant industry experience will also be considered.
- ASE Certification preferred
- CDL-B preferred
