Royal Bank of Canada

Manager, Next Best Action Campaign Execution

Royal Bank of Canada$80K — $110K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience with relational database marketing and structured programming concepts (SAS, SQL, Python)
  • 3+ years of applied experimental design experience
  • Strong analytical mindset and attention to detail
  • Strong project management and time management skills
  • Effective written and oral communication abilities
  • Experience in the financial services industry is a plus
  • Continuous improvement mindset

Responsibilities

  • Execute complete, accurate, and timely marketing campaigns that align with business goals
  • Translate technical specifications into code for campaign deployment
  • Conduct quality assurance audits to verify campaign design accuracy
  • Adhere to data stewardship and governance policies in line with banking strategies
  • Maintain corporate reputation by following privacy guidelines and ethical standards
  • Develop complex marketing campaigns using insights from past performance
  • Lead process improvements and enhance coding efficiencies

Benefits

  • Opportunity to make a lasting impact
  • Work within a dynamic, collaborative, and high-performing team
  • Engage in challenging and meaningful work
Full Job Description
Job Description

What is the opportunity?

Work with Campaign Design Managers to integrate, build code and execute effective and efficient direct marketing. Responsible for the build and deployment of marketing campaigns and initiatives to maximize revenue growth and provide superior customer experience through relevant and timely offers.
  • This is a highly technical role requiring hands-on experience with data and decisioning tools (e.g., SAS, SQL, Python/ Teradata) and expertise in Data-enabled Customer Relationship Management that provide support to the Canadian Banking Marketing Team to execute effective and efficient direct marketing campaigns and initiatives.


What will you do?
  • Provide complete, accurate and timely Campaign Execution that meets the business objectives
  • Responsible for translating technical specifications into code for the timely deployment of Direct Marketing tactics through a variety of channels
  • Complete quality assurance audits to ensure the campaign design & build has been accurately interpreted to meet the business need
  • Follows all Data Stewardship and Governance policies and processes that align to and support Canadian Banking business strategies and priorities
  • Ensure corporate reputation is maintained by strict adherence to privacy guidelines and ethics, data stewardship and governance policies and processes.
  • Highly skilled at data mining
  • Responsible for development of complex campaigns, integrating and leveraging learnings from past and post campaign results
  • Demonstrate leadership in process improvement, and coding efficiency
  • Identifies and implements new methods or processes to shorten the Marketing cycle or to reduce costs
  • Ensure that all CRM concepts (including predictive models) and CIDM standard methodology and best practices are implemented in day-to-day routines by self and team
  • Act as Peer coach and share best practice with team
  • Act as Subject Matter Expert on relevant Data sources, Channels, and CIDM standards
  • Train and mentor new team members, as needed


What do you need to succeed?

Must-have:
  • 3+ years specialty expertise - relational database marketing and structured programming concepts, including the use of data analytic and decisioning tools (e.g., SAS, SQL, Python)
  • 3+ years' experience in application of experimental design
  • Attention to detail and time management is critical.
  • Strong Analytical Mindset
  • Ability to build strong lateral relationships through influence
  • Strong project management and implementation skills - time management
  • Strong problem resolution and decision-making skills
  • Strong written/oral communication skills to develop and convey thoughtful and insightful explanations
  • Ability to work steadily and accurately under pressure, especially during peak periods
  • Strong experience in the financial services industry, including understanding marketing, is an asset
  • Continuous improvement mindset

Nice to have:
  • Facilitation Skills
  • Strategic mindset


What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work


Job Skills
Brand Marketing, Creativity, Cross-Channel Marketing, Cross Promotions, Customer Behavior, Industry Knowledge, Marketing Activities, Marketing Strategy Implementation, Market Research, Product Services

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-07-24

Application Deadline:

2026-08-17
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

About Royal Bank of Canada

Royal Bank of Canada Careers

Join the dynamic team at Royal Bank of Canada (RBC), a global leader in financial services and a company committed to excellence and innovation. At RBC, we offer a wide range of job opportunities that empower professionals to shape their career paths with leadership, diversity training, and continuous growth.

Work You’ll Do

At Royal Bank of Canada, we are not just hiring; we are building a culture of innovation and leadership. Our team members are at the forefront of the financial industry, driving transformation and delivering targeted solutions that meet the evolving needs of our clients and communities.

Explore Job Opportunities and Employment at RBC

Whether you are starting your career or looking to take it to the next level, RBC offers positions that challenge your skills and fuel your ambition. From entry-level positions to leadership roles, our job opportunities span across various functions and regions. Join us and be part of a team that values professional growth and diversity.

Internship and Professional Development

Kickstart your career with an internship at Royal Bank of Canada. Our internships provide invaluable hands-on experience, networking opportunities, and insights into the financial services industry. Interns at RBC gain the skills necessary to excel and are often considered for full-time positions within the company.

Benefits and Culture

At RBC, we prioritize the well-being and satisfaction of our employees. Our benefits package is designed to support our team members at every stage of their life and career. RBC’s culture is built on a foundation of respect, integrity, and responsibility, fostering an environment where everyone can thrive.

Career Growth and Innovation

We believe in nurturing the potential of our employees through continuous learning and career development programs. At RBC, you will find endless opportunities to grow professionally through on-the-job experiences, formal training programs, and leadership development initiatives. Our commitment to innovation means we are constantly seeking out new ideas and perspectives, making RBC a perfect place for those who aim to lead and innovate.

Diversity and Inclusion

Diversity is our strength. At Royal Bank of Canada, we are committed to building an inclusive workplace where every employee feels valued and respected. Our diversity training programs are designed to educate and inspire, creating a more inclusive and equitable workplace.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with RBC today and be part of a world-class team known for its commitment to client service, community involvement, and innovation.

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Learn more about Royal Bank of Canada
Size
86,007 employees
Market Cap
$130.3 billion
Industry
5 Year Trend
+8.7%
NASDAQ

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