Job Summary

JOB SUMMARY

Manage the daily operation of the Residential, Multi-Tenant Sales department to meet and exceed budgeted sales goals.

Responsibilities

MAJOR DUTIES AND RESPONSIBILITIES

Actively and consistently support all efforts to simplify and enhance the customer experience

Responsible for meeting and exceeding budgeted sales goals and yield targets

Supervise all Multi-Tenant Sales staff.

Monitor the payroll process and ensure that all commissions are calculated properly

Recruit, interview, hire, train and guide Multi-Tenant Sales staff and service partners.

Support of Multi-Tenant Sales team will consist of approximately 80% office work and 20% field work

Communicate with sales staff all current market offers and ensure sales staff compliance with offer use and strategy.

Communicate and manage leads while monitoring territory assignments for all Multi-Tenant personnel

Handle employee relations issues, including performance appraisals, coaching, safety training, etc

Perform other duties as requested by supervisor

Qualifications

REQUIRED QUALIFICATIONS

Required Skills/Abilities and Knowledge

Ability to read, write, speak and understand English

Valid driver's license, satisfactory driving record within Company required standards and auto insurance

Required Education

Bachelor's degree in business or marketing, or equivalent experience required

Required Related Work Experience and Number of Years

Sales experience - 2+

Sales management experience - 2+

Telecommunications and cable industry experience preferred

PREFERRED QUALIFICATIONS

Preferred Skills/Abilities and Knowledge

Knowledge of Company products and services preferred

WORKING CONDITIONS

Office environment, with occasional field support

Travel as required