Qualifications

• Minimum 3 years of experience managing a client-facing sales or account management team
• Experience as a top-performing account manager or sales executive
• Proven record of team quota-attainment through new product sales and upgrades
• Demonstrated leadership and people management skills
• Strong communication and interpersonal skills, with the ability to build trust
• High levels of organization, self-motivation, and attention to detail
• Willingness to take on diverse projects and embrace challenges

Responsibilities

• Manage a team of Mid-Market account managers to achieve monthly goals
• Provide leadership and direction in hiring, training, and performance management
• Set specific, targeted growth goals for team members
• Innovate and implement strategies to enhance team performance
• Develop and refine best practices for customer engagement
• Facilitate consultative sales processes to ensure exceptional customer experience
• Resolve high-stakes customer escalations effectively
• Collaborate with leadership to drive team success

Benefits

• Collaborative work environment fostering teamwork and culture
• Expectation of in-office work for at least three days a week for local employees
• Flexibility in the role for hands-on project management
• Opportunity to develop team members for promotion in a growing company