Capital Senior Living

Manager, Medicaid Financial Operations

Capital Senior Living$75K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience in Medicaid program administration or provider enrollment.
  • Knowledge of Medicaid Waiver programs in states like IN, TX, FL, or MN.
  • Familiarity with National Provider Identifier (NPI) and Local Provider Identifier (LPI) processes.
  • Strong organizational and project management skills.
  • Ability to interpret and summarize regulatory documents.
  • Proficiency in Microsoft 365.
  • Experience in senior living or home and community-based services (HCBS).
  • Background in negotiating rates with Managed Care Organizations (MCOs).
  • Familiarity with Medicaid cost reporting.
  • Experience in a multi-site operations environment.

Responsibilities

  • Monitor Medicaid legislation and policy changes across all operating states.
  • Translate regulatory changes into actionable guidance for leadership.
  • Maintain knowledge of allowed room and board rates by state.
  • Document Medicaid Waiver program details for new states.
  • Manage renewal of existing Medicaid contracts to ensure compliance.
  • Establish new contracts with Managed Care Entities as needed.
  • Negotiate reimbursement rates with payers where applicable.
  • Research and verify provider identifiers for communities.
  • Apply for new NPIs and LPIs for expanding communities.
  • Assist communities in applying to be approved Medicaid Waiver providers.
  • Track legislative developments impacting estate recovery criteria.
  • Serve as a resource for community leadership on program requirements.
  • Identify and address knowledge gaps across communities.
  • Supervise billing specialists and ensure timely Medicaid billing activities.

Benefits

  • Comprehensive healthcare plan options.
  • 401(k) retirement plan with company match.
  • Professional development opportunities.
  • Flexible work schedule options.
  • Supportive team environment and resources for staff.
Full Job Description
Job Description:

This role serves as the organization's dedicated subject matter expert on Medicaid Waiver programs across all operating states. As Medicaid regulations, reimbursement structures, and managed care environments continue to evolve rapidly, this specialist will ensure our communities stay current, compliant, and connected to the right payer relationships. The ideal candidate brings deep knowledge of state-specific Medicaid policy and a track record of managing provider enrollment, contracting, and regulatory compliance in a multi-site healthcare or senior living setting.

Responsibilities:

Policy & Regulatory

  • Include Monitor and track Medicaid legislation, policy changes, and procedure updates across all operating states on an ongoing basis
  • Translate regulatory changes into actionable guidance for community leadership and operations teams
  • Maintain current knowledge of allowed room and board rates by state, including MA-SS income calculations and personal needs allowance (PNA) amounts
  • Research and document Medicaid Waiver program details for new states as the organization expands


Contracting

  • Manage the renewal of existing Medicaid contracts to ensure continuous participation and compliance
  • Establish new contracts with Managed Care Entities (MCEs) and Managed Care Organizations (MCOs) as needed
  • Negotiate reimbursement rates with payers (where applicable)
  • Maintain a centralized contract tracking system to monitor expiration dates, rate changes, and renewal timelines


Provider Enrollment & Credentialing

  • Research and verify existing National Provider Identifier (NPI) and Local Provider Identifier (LPI) numbers for current communities
  • Apply for new NPIs and LPIs as needed for new or expanding communities
  • Support communities in applying to become approved Medicaid Waiver providers, including data gathering and application coordination
  • Maintain accurate and up-to-date provider enrollment records across all states
  • Assist community and finance teams with data needed for Medicaid cost reports
  • Maintain working knowledge of state-specific estate recovery criteria, including applicable timelines and refund determination processes (resident vs. state)
  • Track and communicate legislative developments that may affect estate recovery windows (e.g., timeline extension initiatives)
  • Obtain and distribute updated Medicaid reimbursement rates to relevant stakeholders in a timely manner


Community Partnership & Training

  • Serve as a resource and thought partner for community leadership navigating Medicaid Waiver program requirements
  • Identify knowledge gaps across communities and develop tools or resources to close them
  • Collaborate cross-functionally with operations, finance, and compliance teams to align on Medicaid-related processes


Team Supervision

  • Directly supervise billing specialist(s), providing day-to-day direction, support, and accountability
  • Oversee the accuracy and timeliness of Medicaid billing activities, reviewing work product and resolving escalated issues
  • Coordinate closely with the Billing Specialist(s) on claims submission, payment reconciliation, and billing-related compliance requirements
  • Onboard and train the Billing Specialist(s) on Medicaid program processes, payer requirements, and compliance expectations


Qualifications:

  • 3+ years of experience in Medicaid program administration, payer relations, or provider enrollment
  • Working knowledge of Medicaid Waiver programs in at least one state (IN, TX, FL and MN preferred)
  • Familiarity with NPI/LPI enrollment processes
  • Strong organizational and project management skills
  • Ability to interpret and summarize regulatory and legislative documents
  • Proficiency in Microsoft 365
  • Experience in senior living, long-term care, or home and community-based services (HCBS)
  • Background in MCO/MCE contracting or rate negotiation
  • Familiarity with Medicaid cost reporting
  • Experience working in or alongside a multi-site operations environment

About Capital Senior Living

Capital Senior Living Corporation is a provider of senior living services in the United States. The Company provides senior living services to the elderly, including independent living and assisted living services, and provides home care services at one of its communities. The Company offers a range of senior living services to meet the needs of residents, including independent living, assisted living, skilled nursing and home care services. The Company operates senior living communities in various states, including Arizona, California, Florida, Georgia, Illinois, Kansas, Kentucky, Maryland, Michigan, Missouri, New Jersey, Ohio, Oklahoma, Pennsylvania, Tennessee, Texas, Virginia and Wisconsin. The Company's senior living communities are located primarily in metropolitan areas and suburban markets.
Learn more about Capital Senior Living
Size
32,000 employees
Market Cap
$75.1 million
Industry
Net Income
-$264.6 million
Founded
1990
5 Year Trend
-1.4%
Revenue
$412.3 million
NASDAQ

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