University of Miami

Manager, Marketing Information Architecture - Hybrid

University of Miami$75K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field required
  • Minimum 4 years of relevant experience required
  • Experience in operational management to optimize efficiency
  • Ability to implement strategies for organizational development and change management
  • Knowledge of financial operations and management
  • Strong team leadership skills to foster collaborative environments
  • Proficient in office software and relevant technology applications
  • Excellent verbal and written communication skills.

Responsibilities

  • Define and govern IA frameworks across digital properties like taxonomies and navigation systems
  • Lead content modeling and page type architecture within the enterprise CMS
  • Oversee the IA migration workstream, including content inventory and URL mapping
  • Conduct IA research in collaboration with UX teams using usability studies
  • Govern URL structures, metadata schemas, and internal linking patterns
  • Collaborate with SEO and AEO teams to enhance search visibility and indexing
  • Maintain governance artifacts, such as naming conventions and decision logs
  • Manage IA specialists by assigning tasks and reviewing deliverables.

Benefits

  • Comprehensive medical and dental coverage
  • Tuition remission for employees and their dependents
  • Opportunities for professional development
  • Access to wellness programs and resources
  • Flexible work environment.
Full Job Description
Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.

The Department of Marketing Technology & Analytics is currently seeking a full time Manager, Marketing Information Architecture to work in Miami

CORE JOB SUMMARY
The Manager, Marketing Information Architecture owns UHealth's information architecture (IA) across all digital properties and defines the structural frameworks that guide how users locate and engage with content. Reports to the Director, Marketing Digital Experience Platforms and plays a critical role in the enterprise content management system (CMS) migration by leading content modeling, page type definitions, template hierarchy, and redirect governance. Manages a team of content specialists and vendor resources to ensure scalable, compliant, and user-centered digital experiences.

CORE JOB FUNCTIONS
  • Defines and governs IA frameworks across all digital properties, including site taxonomies, navigation systems, content hierarchies, URL structures, and labeling conventions.
  • Leads content modeling and page type architecture within the enterprise CMS by establishing component hierarchy, template definitions, field naming standards, and governance documentation to support UHealth, Academy, Athletics, and Development content teams.
  • Owns the IA migration workstream by overseeing legacy content inventory, URL mapping, redirect strategy, and phased migration sequencing.
  • Conducts IA research through card sorting, tree testing, first-click testing, and navigation usability studies in partnership with user experience (UX) and research teams.
  • Governs URL structures, metadata schemas, and internal linking patterns and enforces standards across all content management system users and brands.
  • Partners with search engine optimization (SEO) and answer engine optimization (AEO) teams to ensure information architecture decisions support search visibility, structured data implementation, and artificial intelligence answer engine indexing.
  • Maintains governance artifacts, including naming conventions, decision logs, sitemaps, redirect logs, and wireframe-level navigation models.
  • Manages IA specialists and contractors by assigning work, reviewing deliverables, and ensuring delivery quality aligned with migration-critical timelines.
  • Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures.


This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATION

  • Bachelor's degree in relevant field required
  • Minimum 4 years of relevant experience required
  • Operational Management: Optimizes day-to-day operations and processes for efficiency and effectiveness.
  • Organizational Development: Ability to implement strategies to improve organizational effectiveness, engagement, and manage change.
  • Financial Oversight: Knowledge of financial operations and management.
  • Team Leadership: Ability to create and maintain a cohesive and productive team environment, build positive working relationships and work collaboratively with others.
  • Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
  • Communication: Strong verbal and written communication skills to convey ideas clearly and persuasively.


Any appropriate combination of relevant education, experience and/or certification may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

Job Status:
Full time

Employee Type:
Staff

About University of Miami

The University of Miami is a private research university in Coral Gables, Florida. The university offers 132 undergraduate, 148 master's, and 67 doctoral degree programs, of which 63 are research/scholarship and four professional areas of study. The university's research expenditures in the 2018–2019 fiscal year were $358.9 million, the highest of any university in Florida and 45th in the nation. The university comprises 11 schools and colleges, including the Leonard M. Miller School of Medicine in Miami's Health District, a law school on the main campus, and the Rosenstiel School of Marine and Atmospheric Science focused on the study of oceanography and atmospheric sciences on Virginia Key, with research facilities at the Richmond Facility in southern Miami-Dade County.
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