The Home Depot

Manager, Loyalty Program Analytics

The Home Depot$90K — $120K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree or MBA preferred
  • 4+ years of experience in analytics or marketing
  • Proficiency in SQL, Python, and Tableau
  • Experience working with large customer and transaction-level datasets
  • Strong background in statistical analysis and data mining techniques

Responsibilities

  • Partner with business units to identify and define analytical needs
  • Analyze large datasets to uncover trends and actionable insights
  • Create and present compelling presentations for business decision-making
  • Coordinate internal and outsourced analytics activities
  • Build and maintain strong relationships with business partners

Benefits

  • Flexible working conditions with comfortable indoor settings
  • Occasional overnight travel (5% to 20%) to support business needs
  • Opportunities for professional development and learning new analytical techniques
  • Direct management experience and leadership responsibility
Full Job Description
Position Purpose:

Responsible for leading the structure and execution of analytical projects, providing thought leadership across their vertical, managing direct reports, and partnering with other Loyalty teams to deliver on key project milestones and outcomes. Acts as thought partner with all areas of the Company, including executive leadership, operations, merchandising, marketing and e-commerce.

Key Responsibilities:
  • 10% Partner with the business to conceptualize business issues and translate into appropriate analytical approaches
  • 30% Analysis of large amounts of customer data to isolate key trends and business opportunities and develop actionable solutions and recommendations
  • 30% Development and delivery of effective presentations that summarize complex analyses and inform business decisions
  • 20% Coordination of the activities of internal and outsourced customer analytics resources
  • 10% Build trusted relationship with business partners


Direct Manager/Direct Reports:
  • Position reports to Sr Manager Loyalty Program Analytics
  • This position has direct reports


Travel Requirements:
  • Typically requires overnight travel 5% to 20% of the time.


Physical Requirements:
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.


Working Conditions:
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.


Minimum Qualifications:
  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.


Preferred Qualifications:
  • Masters degree or MBA
  • Experience using statistics/analytics in a business or marketing setting
  • Experience with writing database queries and working with enterprise database tools
  • Familiarity with extremely large customer and transaction-level data set
  • Prior experience with SQL, Python and Tableau
  • Retail experience and/or interest


Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.


Minimum Years of Work Experience:
  • 4


Competencies:
  • History of outstanding performance in strategic thinking and analysis
  • Experience managing all aspects of discrete projects/workstreams (relationship management, data collection, analysis, interpretation, document development, communication)
  • Ability to develop frameworks and approaches to break complex business questions into addressable pieces
  • Experience extracting data from and manipulating large data sets (using SAS, SQL, R, etc.)
  • Familiarity with data mining statistical methods (Regression, factor analysis, clustering, etc.)
  • Experience with creative data visualization techniques
  • Experience developing executive-ready communication materials and presenting them to senior stakeholders
  • Ability to work closely with peers and manager in flat team structure
  • Demonstrated history of continuously learning new analytical techniques and approaches
  • Ability to interpret and translate outputs from complex analyses into business language

About The Home Depot

The Home Depot is a home improvement retailing company that combines its physical stores with an online presence to provide customers with innovative products at great value. The company specializes in the fields of retail, home improvement, and customer service. The Home Depot was founded in 1978 and is headquartered in Atlanta, Georgia.

The Home Depot Careers

Join the vibrant team at The Home Depot, the largest home improvement retailer in the U.S., where your career can flourish in an environment ripe with opportunities for growth and innovation. As a market leader, The Home Depot offers a variety of job opportunities that allow professionals to thrive in a culture that values leadership, diversity, and professional development. Work You’ll Do At The Home Depot, you’ll be part of a team that’s committed to helping homeowners, builders, and do-it-yourselfers bring their visions to life. Our extensive range of job opportunities spans from store operations to supply chain management, from IT to marketing. No matter where you start, you’ll be doing work that matters, impacting our customers' lives and experiences. Transform Your Career Step into a role within The Home Depot and join a network of over 400,000 associates who are as passionate about building their careers as they are about helping our customers. Leadership at The Home Depot means continuous improvement, embracing diversity, and fostering a culture of inclusion and respect that makes us stronger. Innovate with Us Innovation isn’t just a buzzword at The Home Depot; it’s the backbone of how we do business. We are constantly seeking out new technologies and tools to improve every aspect of our operations, from logistics to customer service. Join us, and bring your unique perspective and skills to a team that’s setting the standard for excellence in the retail industry. Grow and Develop The Home Depot is committed to the growth and development of its associates through robust training programs, leadership workshops, and opportunities for advancement. Whether you’re looking for a part-time position or a full-time career, The Home Depot nurtures your professional growth every step of the way. Internship Programs Dive into the professional world through The Home Depot’s internship programs, which offer a dynamic environment to gain hands-on experience and develop critical skills in various business areas. Our internships provide a platform to connect with leaders and peers, enhancing your resume and preparing you for future employment. Benefits and Culture Choosing to start your career at The Home Depot means more than just securing a job. It means you gain access to unparalleled benefits that support your life and well-being, from health insurance to educational assistance. Our commitment to employees is reflected in our open, supportive culture where everyone’s voice is heard, and every team member’s contribution is valued. Join Our Team Ready to take the next step in your career? Explore the wide range of positions available at The Home Depot, where we’re hiring passionate, curious, and innovative team players. Search open positions that match your skills and interests on our Jobs page. Stay Connected Keep up to date with the latest career tips, company news, and industry insights—all from the people who work here. Subscribe to our Careers Blog and personalize your subscription to receive updates that align with your career interests and goals. At The Home Depot, we don’t just offer jobs—we offer careers that make a difference. Join us, and be a part of something bigger as we continue to invest in your future and our shared success.
Learn more about The Home Depot
Size
490,600 employees
Market Cap
$323 billion
Industry
Net Income
$12.8 billion
Founded
1978
5 Year Trend
+9.8%
Revenue
$132.1 billion
NASDAQ

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