Fanatics

Manager, Loyalty Marketing (Brand & GTM)

Fanatics$100K — $135K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of experience in loyalty marketing, go-to-market strategy, or brand strategy.
  • Bachelor's degree in Marketing, Communications, Business or a related field.
  • Proven experience leading complex, cross-functional marketing launches.
  • Strong project management and organizational skills.
  • Experience developing campaign briefs, GTM plans and integrated marketing calendars.
  • Excellent communication and stakeholder management skills.
  • Passion for sports, fandom, and building customer-first experiences.

Responsibilities

  • Own the Fanatics ONE marketing calendar, prioritizing campaigns and brand moments.
  • Lead integrated go-to-market planning with coordinating launch plans and timelines.
  • Develop campaign strategy and messaging in partnership with Brand and Creative.
  • Orchestrate cross-channel execution to deliver a seamless member experience.
  • Drive launch governance, ensuring initiatives are delivered on time.
  • Build scalable marketing operations with playbooks and tools for execution improvement.
  • Measure campaign effectiveness, using insights to optimize future launches.

Benefits

  • Comprehensive benefits package including health and wellness offerings.
  • Opportunity for in-person cultural immersion sessions in New York City.
  • Supportive work environment that fosters personal and professional growth.
  • Dynamic role in a fast-paced, sports-centric company.
Full Job Description
Overview

Are you ready to shape the future of sports fan engagement? Fanatics is building the world's leading digital sports platform, powered by FanCash and Fanatics ONE, our loyalty ecosystem that connects fans across commerce, collectibles, betting and live experiences.

The Manager, Loyalty Marketing (Brand & GTM) is responsible for bringing the Fanatics ONE brand to life through coordinated marketing launches, campaigns and member experiences. Working across Brand, CRM, Product, Commercial and Creative teams, this role translates strategy into execution by leading campaign planning, launch governance and cross-functional delivery across every customer touchpoint.

You will own the day-to-day planning and execution of Fanatics ONE marketing programs, ensuring every launch is delivered consistently, on time and with a unified member experience across the ecosystem.

Responsibilities
  • Own the Fanatics ONE marketing calendar, prioritizing campaigns, benefit launches and brand moments across the ecosystem.
  • Lead integrated go-to-market planning, translating business priorities into coordinated launch plans, timelines and cross-functional workbacks.
  • Develop campaign strategy and messaging, partnering with Brand and Creative to produce briefs, creative direction and channel plans.
  • Orchestrate cross-channel execution across CRM, App, Site, Lifecycle and partner teams to deliver a seamless member experience.
  • Drive launch governance, aligning stakeholders, managing dependencies and ensuring initiatives are delivered on time.
  • Build scalable marketing operations, developing GTM playbooks, processes and tools that improve planning and execution.
  • Measure campaign effectiveness, using performance insights to optimize future launches and improve member engagement.

Experience & Skills
  • 3-5 years of experience in loyalty marketing, go-to-market strategy, or brand strategy.
  • Bachelor's degree in Marketing, Communications, Business or a related field.
  • Proven experience leading complex, cross-functional marketing launches from planning through execution.
  • Strong project management and organizational skills with the ability to manage multiple priorities simultaneously.
  • Experience developing campaign briefs, GTM plans and integrated marketing calendars.
  • Excellent communication and stakeholder management skills with the ability to influence across functions.
  • Comfortable operating in a fast-paced, highly collaborative environment with evolving priorities.
  • Passion for sports, fandom and building customer-first experiences.
  • Willingness to travel for key business meetings and events.


Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE-a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.

For information about our benefits, please visit https://benefitsatfanatics.com/

Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/

Salary Range

$100,000-$135,000 USD

About Fanatics

Fanatics is a leading retailer of licensed sports merchandise. The company was founded in 1995 and has grown to become the largest online retailer of officially licensed sports merchandise in the world. Fanatics offers a wide range of products, including jerseys, hats, and other apparel, as well as collectibles and memorabilia. The company has partnerships with all major sports leagues and teams, as well as with individual athletes. Fanatics is committed to providing a seamless shopping experience for its customers and has invested heavily in technology and logistics to ensure fast and reliable delivery.
Learn more about Fanatics
Size
5,000 employees
Industry
Founded
1995

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