Manager, Leave and Accommodations

Qurate Retail, Inc • $80K — $95K *
West Chester, PA 19382In-Person
Business Services
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5+ years of relevant experience in HR operations or leave management
  • Strong knowledge of FMLA, ADA, and related compliance requirements
  • Experience managing complex employee cases with a high level of discretion
  • Familiarity with HRIS platforms and payroll/timekeeping systems
  • Bachelor's degree in HR, Business Administration, or a related field, or equivalent experience

Responsibilities

  • Manage daily administration of leave and accommodation processes
  • Lead interactive accommodation request processes among various stakeholders
  • Serve as primary point of escalation for complex leave and accommodation issues
  • Monitor performance and service levels of third-party vendors
  • Collaborate with Payroll, Timekeeping, and Benefits teams for accurate employee support

Benefits

  • Competitive compensation
  • Paid time off and parental leave
  • Employee assistance program
  • Paid volunteer hours and company discounts
  • Health care benefits starting on day 1
  • 401(k) plan and tuition reimbursement
Full Job Description
Your Opportunity, Your Team
  • Reporting to the Senior Manager, Benefits, you will support QVC by leading the administration, governance, and continuous improvement of leave of absence and workplace accommodation programs. In this role, you'll help deliver a thoughtful and compliant team member experience by partnering across HR, Legal, Payroll, Benefits, managers, employees, and external vendors to support employees navigating leave and accommodation needs.


Where You'll Work
  • This role is hybrid and will require you to be onsite at our West Chester, PA location several days per month (onsite days are predetermined and standard across the company.) Job seekers must reside in one of the following states to be considered: NJ, PA, DE. Relocation assistance is not available for this role.


What You'll Do
  • Manage the day-to-day administration of leave of absence and accommodation processes, ensuring requests are handled accurately, confidentially, consistently, and within required timelines
  • Lead the interactive process for accommodation requests in partnership with employees, managers, HR Business Partners, Legal, and other stakeholders
  • Serve as the primary escalation point for complex leave, disability, return-to-work, and reasonable accommodation matters
  • Monitor third-party vendor performance, service levels, data quality, issue resolution, and employee experience
  • Partner with Payroll, Timekeeping, Benefits, and HR Operations to support accurate pay, benefit continuation, time coding, and employment status changes during leave


What You'll Bring
  • 5+ years of relevant experience in leave of absence, accommodations, employee relations, HR operations, benefits, or a related area
  • Strong working knowledge of FMLA, ADA, state and local leave laws, paid leave programs, disability benefits, and related compliance requirements
  • Experience managing complex employee cases requiring judgment, discretion, confidentiality, and cross-functional coordination
  • Experience working with leave management vendors, HRIS platforms, payroll/timekeeping systems, case management tools, or benefits administration systems
  • Bachelor's degree in Human Resources, Business Administration, Labor Relations, or a related field, or equivalent combination of education and experience

#LI-AC5

Our Total Rewards package includes benefits you'll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

About Qurate Retail, Inc

Qurate Retail, Inc Careers

Join the vibrant team at Qurate Retail, Inc, a leader in the retail sector, where innovation meets tradition and diversity fuels our growth. At Qurate Retail, Inc, we offer more than just job opportunities; we provide a platform for professional development and personal achievement.

Work You’ll Do

Embark on a career journey with Qurate Retail, Inc and be part of a company that values leadership, creativity, and strategic thinking. Our team is dedicated to redefining retail by leveraging cutting-edge technology and unique marketing strategies.

Explore Our Job Opportunities

Whether you're seeking an entry-level position or a more senior role, Qurate Retail, Inc offers a range of employment opportunities across various functions. From marketing to finance, technology to sales, each role is crucial in driving our mission forward.

Internship Programs

Kickstart your career with a Qurate Retail, Inc internship. Our internships provide invaluable workplace experience, helping you to develop skills and gain insights that are critical in today’s dynamic job market. Interns at Qurate Retail, Inc are considered integral members of the team, contributing to real projects and initiatives.

Professional Growth and Development

At Qurate Retail, Inc, career growth is not just a possibility—it is an expectation. We are committed to the professional development of our employees through diverse training programs, leadership workshops, and continuous learning opportunities.

Culture and Benefits

Our company culture is built on a foundation of respect, integrity, and diversity. Qurate Retail, Inc offers a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families. Benefits include health care, employee discounts, and more, ensuring our team members are well taken care of.

Networking and Innovation

Join a network of driven professionals who are as passionate about the retail industry as they are about innovation. At Qurate Retail, Inc, networking doesn’t just enhance your career—it fosters a collaborative environment where new ideas can thrive.

Join Our Team

Ready to apply? Explore the positions available on our Careers page. Tailor your resume to highlight relevant experience and skills, prepare for your interview, and take the first step towards a fulfilling career at Qurate Retail, Inc. We are actively hiring and looking for individuals who are ready to make a significant impact.

Stay Connected

Keep up to date with the latest from Qurate Retail, Inc: - **Career Insights**: Gain industry-leading insights and read about the latest trends in retail from the professionals who lead the way. - **Job Alert Emails**: Customize your alerts to receive notifications about new job openings that match your skills and interests. At Qurate Retail, Inc, we believe in empowering our employees to achieve their best. Join us and be part of a company where your career can flourish in an environment that fosters personal and professional growth.
Learn more about Qurate Retail, Inc
Size
27,000 employees
Market Cap
$632.8 million
Industry
Retail & Consumer Goods
Net Income
$1.2 billion
5 Year Trend
+610%
Revenue
$14.1 billion
* Ladders Estimates

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