Manager, Lease Administration

Rexall Pharmacy Group ULC

$80K — $95K *
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, Accounting, Real Estate, or related field preferred
  • 5 to 7 years of relevant experience
  • Strong knowledge in commercial lease administration
  • Experience analyzing financial obligations and occupancy costs
  • Proficient in lease administration systems, preferably ProLease
  • Excellent verbal and written communication skills
  • Demonstrated analytical, problem-solving, and negotiation skills
  • Strong organizational and time management capabilities

Responsibilities

  • Review and approve year-end reconciliations and rent adjustment notices
  • Oversee lease administration records, including updates and amendments
  • Prepare and analyze monthly variance reports for financial discrepancies
  • Provide leadership and oversight for complex lease matters
  • Ensure compliance with landlord and tenant obligations
  • Manage insurance requirements and related compliance activities
  • Collaborate with Finance and Accounts Payable to resolve discrepancies
  • Act as primary liaison with stakeholders regarding lease administration
  • Manage subtenant administration tasks and relations
  • Support senior management on lease reviews and special projects
  • Coordinate landlord approvals for alterations and signage

Benefits

  • Accessible work environment for all employees
  • Accommodations available for applicants during the selection process
  • Opportunities for mentorship and staff development
  • Engagement in impactful departmental processes and initiatives
Full Job Description
The Role: Lease Administration Manager

Reporting to the Senior Manager of Lease Administration, this existing role is responsible for providing financial analytical support for the evaluation of locations and markets where investment opportunities are being considered. Will play a supporting role in the budgeting and administration of real estate occupancy costs and capital investment.

What will you be doing:
  • Review and approve year-end reconciliations, rent adjustment notices (RANs), operating cost, CAM, property Tax, and other occupancy cost recoveries, ensuring compliance with lease terms, supporting documentation requirements, and internal controls.
  • Oversee the accuracy and integrity of lease administration records, including ProLease updates, lease amendments, ownership changes, financial term updates, and related system maintenance.
  • Prepare and analyze monthly variance reports, identify discrepancies and trends, and ensure issues are investigated and resolved prior to payment processing.
  • Provide leadership and oversight to the Lease Administration function, serving as the escalation point for complex lease matters, landlord disputes, lease interpretation, and cross-functional issues.
  • Ensure landlord and tenant obligations are administered in accordance with lease agreements and proactively manage compliance with critical lease dates, renewal options, notice requirements, and other key lease obligations.
  • Manage landlord and tenant insurance requirements, including certificates of insurance, claims coordination, utility account transitions, and other related compliance activities.
  • Partner with Finance and Accounts Payable to resolve invoice discrepancies, accruals, coding issues, payment exceptions, percentage rent obligations, and sales reporting requirements.
  • Act as the primary liaison with landlords, subtenants, Facilities, Operations, Real Estate, and other internal stakeholders on lease administration, occupancy cost, and operational matters.
  • Manage subtenant administration, including accounts receivable, annual CAM and tax notices, year-end recoveries, dispute resolution, and operational support.
  • Support Senior Manager - Lease Administration, on various matters including; lease reviews, tax appeals, special projects, due diligence initiatives, and process improvement opportunities.
  • Obtain and coordinate landlord approvals for signage, renovations, alterations, and other lease-related requests.
  • Lead, mentor, and develop Lease Administration staff, ensuring consistent execution of departmental processes, controls, and service standards.
  • Perform other duties and special projects as assigned in support of Rexall Pharmacy Group Ltd.


How you will succeed:
  • Bachelor's degree in business, Accounting, Real Estate or similar field preferred; equivalent combination of education and experience will be considered.
  • 5 to 7 years of experience in a related field.
  • Strong knowledge of commercial lease administration, including lease interpretation, lease abstraction, and landlord tenant obligations.
  • Demonstrated experience reviewing and analyzing financial obligations, including occupancy cost reconciliations, invoice validation, variance analysis, accruals, landlord billing and payment controls.
  • Experience working with lease administration systems, preferably ProLease.
  • Excellent communication skills both verbal and written, with the ability to build effective relationships and collaborate with both internal and external stakeholders.
  • Strong analytical, problem-solving, negotiation and conflict resolution skills, with the ability to identify issues, recommend solutions and exercise sound judgement.
  • Demonstrated ability to exercise sound judgement and determine when issues require escalation.
  • Strong organizational and time management skills, with the ability to manage multiple priorities, deadlines and high-volume workloads in a fast-pace environment.
  • Self-motivated and adaptable, with the ability to work independently while contribution effectively within a collaborated team env
  • Excellent operational knowledge of Microsoft Excel and Word programs.


Are you #ALLin?

Our hiring process uses AI-enabled tools to assist with the assessment of applications based on job-related criteria. All decisions are made by the hiring team.

Rexall Pharmacy Group is committed to providing an accessible environment for all of our customers, employees, and job applicants. Rexall Pharmacy Group will make available to any selected applicants' accommodations and/or accessible formats should they require. Candidates are encouraged to discuss any accommodation they may need in order to allow for the most effective selection process.

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