IHG

Manager, Internal & Hotel Communications

IHG • $80K — $95K *
Atlanta, GA 30349In-Person
Hospitality & Recreation
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years of experience in communications or a related field.
  • Expertise in communication strategies and best practices.
  • Exceptional writing, editing, and storytelling skills.
  • Demonstrated project management capabilities.
  • Proficient with AI integration into communication processes.

Responsibilities

  • Develop and implement global communication strategies.
  • Coordinate messaging efforts with diverse stakeholders.
  • Provide expert counsel on communication channels and execution.
  • Manage content development across various business units.
  • Review and edit all major communications before distribution.
  • Proactively create bulletins and announcements for key initiatives.
  • Ensure consistent communication tone and style across the organization.

Benefits

  • Hybrid work structure with 3 days a week in the office.
  • Collaborative work environment with a focus on stakeholder engagement.
Full Job Description
Job Description

This role will be responsible for managing hotel, owner and internal communications globally for the Global Commercial & Marketing and Product & Technology business functions.

Your day to day
  • Develop communication strategies and implement processes, activities, and programs that result in consistent messages and timely dissemination of information, in order to increase awareness of the organization's activities and enhance organizational understanding.
  • Coordinate communication efforts with stakeholders to ensure consistent messages are received by shared audiences, including internal, hotels and owners.
  • Provide expert counsel on communications best practices, channels and execution.
  • Manage communications and content development both within assigned organization as well as regional and other global business units to ensure a cohesive communications strategy regarding implementation and ongoing structure of the Global Commercial & Marketing and Product & Technology organizations.
  • Review and edit all major communications scheduled before distribution to program owners and employees.
  • Proactively develop communications bulletins, announcements, news stories, plans or strategies to disseminate key functional initiatives, programs and events to designated groups of employees, hotels, and owners to drive awareness, adoption, and engagement.
  • Work with management to ensure communication tone and style are consistent.
  • Accountable for the writing, design, and development of communications and supporting materials.
  • Accountable for end-to-end management of communications plans - development, design and writing - to support adoption and awareness for stakeholder groups (internal IHG and hotel/owners).


What we need from you
  • Develop communication strategies and implement processes, activities, and programs that result in consistent messages and timely dissemination of information, in order to increase awareness of the organization's activities and enhance organizational understanding.
  • Coordinate communication efforts with stakeholders to ensure consistent messages are received by shared audiences, including internal, hotels and owners.
  • Provide expert counsel on communications best practices, channels and execution.
  • Manage communications and content development both within assigned organization as well as regional and other global business units to ensure a cohesive communications strategy regarding implementation and ongoing structure of the Global Commercial & Marketing and Product & Technology organizations.
  • Review and edit all major communications scheduled before distribution to program owners and employees.
  • Proactively develop communications bulletins, announcements, news stories, plans or strategies to disseminate key functional initiatives, programs and events to designated groups of employees, hotels, and owners to drive awareness, adoption, and engagement.
  • Work with management to ensure communication tone and style are consistent.
  • Accountable for the writing, design, and development of communications and supporting materials.
  • Accountable for end-to-end management of communications plans - development, design and writing - to support adoption and awareness for stakeholder groups (internal IHG and hotel/owners).
  • Exceptional writing, editing, storytelling, channel management, project management, stakeholder management, and communications measurement skills.
  • Attention to detail.
  • Ability to work with tight deadlines.
  • Experience using and integrating AI into work processes.


Travel - none

Location - Our hybrid work structure is an expectation of three (3) days a week in the ATLANTA office. The expectation may be adjusted to evolve with the changing needs of the business.

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About IHG

InterContinental Hotels Group (IHG) is a British multinational hospitality company that operates a portfolio of hotel brands, including InterContinental, Crowne Plaza, Holiday Inn, and Kimpton Hotels & Restaurants. The company was founded in 2003 as a result of the merger between British hotel company Six Continents and the hotel and restaurant business of the American conglomerate Bass. IHG is headquartered in Denham, England, and has operations in more than 100 countries. The company's brands cater to a range of travelers, from budget-conscious to luxury-seeking.
Learn more about IHG
Size
40,000 employees
Industry
Hospitality & Recreation
* Ladders Estimates

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