Manager, Internal Communications

Vanguard Group, Inc.

$80K — $110K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years experience in internal communications strategy and execution
  • Proven ability to translate business strategy into effective communications
  • Strong writing, editing, and editorial judgment
  • Experience with communication channels (intranet, newsletters) and their measurement
  • Demonstrated people leadership or team management skills
  • Preferred experience managing creative resources like design and video
  • Undergraduate degree required; advanced degree preferred

Responsibilities

  • Manage and develop a team of communications professionals across multiple disciplines
  • Partner with senior leaders to shape effective communications strategies
  • Oversee all written, visual, and multimedia content to maintain brand alignment
  • Lead the management of communications infrastructure such as SharePoint and newsletters
  • Ensure high-quality execution of communications from planning to measurement
  • Advise stakeholders on messaging strategies and channel approaches
  • Utilize data to enhance the effectiveness of communications and improve employee experience
  • Support key divisional events and initiatives with strategic communication plans

Benefits

  • Comprehensive health and wellness programs
  • Generous retirement savings plan options
  • Opportunities for professional development and growth
  • Flexible work arrangements to promote work-life balance
  • Support for volunteerism and community engagement initiatives
Full Job Description

Leads divisional internal communications infrastructure, and execution. Serves as a trusted advisor to leadership—translating business priorities into clear, compelling messaging while ensuring consistent, high-quality delivery across all channels. Oversees communications platforms, editorial standards, and a team responsible for content creation and channel execution.

Responsibilities:

  • Lead & Develop Team
    Manage and develop a team of communications professionals, including design, video, and channel execution roles; set high performance standards and drive accountability.

  • Strategic Communications Advisory
    Partner with senior leaders to shape communications strategies that advance key business priorities and influence outcomes.

  • Content & Editorial Leadership
    Own editorial standards and oversee all written, visual, and multimedia content; ensure clarity, consistency, and alignment with Vanguard brand.

  • Channel & Infrastructure Ownership
    Lead end-to-end communications infrastructure (SharePoint/intranet, newsletters, distribution lists, planning, measurement, and multimedia integration).
    Ensure channels are optimized, integrated, and aligned to audience needs.

  • Execution Excellence
    Drive end-to-end delivery of communications—from planning through measurement—ensuring timely, high-quality outcomes.

  • Stakeholder Influence
    Act as a trusted advisor to resolve competing priorities, shape messaging, and guide channel strategy across stakeholders.

  • Continuous Improvement
    Apply data, insights, and industry best practices to improve communication effectiveness and elevate the crew experience.

  • Events & Initiatives
    Support communications strategy and execution for major divisional events and key initiatives.

Qualifications:

  • 5+ years of relevant experience, including internal communications strategy and execution.

  • Demonstrated experience translating business strategy into communications.

  • Strong writing, editing, and editorial judgment; ability to maintain high content standards across formats.

  • Experience managing communications channels and infrastructure (e.g., intranet, newsletters, measurement).

  • Proven people leadership or team management experience preferred.

  • Experience managing creative resources (design, video) preferred.

  • Undergraduate degree or equivalent experience required; advanced degree preferred.

What Sets You Apart:

  • Strategic thinker with strong execution discipline.

  • High standards for quality, clarity, and consistency.

  • Skilled at influencing without authority and navigating complexity.

  • Data-driven and focused on measurable impact.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

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