ESSENTIAL DUTIES & RESPONSIBILTIES

• Lead the integration and management of training and program data: Oversee the collection, validation, and integration of training and program data from multiple sources. Ensure data quality, consistency, and accessibility to support program evaluation, regulatory reporting, and business intelligence.

• Act as the custodian for all official training documentation: Manage courseware libraries, regulatory submissions, and master data lists (MDL). Maintain version control and ensure timely updates to meet compliance requirements. Coordinate with regulatory bodies and internal quality teams for audits and approvals.

• Drive performance monitoring and actionable analytics: Develop and maintain dashboards and analytics tools to monitor program health, performance metrics, and stakeholder feedback. Generate regular reports for leadership, highlighting trends, risks, and opportunities for improvement. Translate data into actionable recommendations for program and process enhancements.

• Facilitate stakeholder engagement and communication: Ensure visibility of governance processes and program status across all stakeholders. Drive adoption of standards and processes through consistent messaging, awareness campaigns, and training. Collaborate with courseware teams, program managers, and leadership to align on governance and data priorities.

• Enable continuous improvement through data-driven insights: Aggregate and analyze data to identify trends, root causes, and areas for improvement. Provide actionable insights that help teams prioritize initiatives, optimize training delivery, and enhance program outcomes.\