Comerica Incorporated

Manager Institutional Trust

Comerica Incorporated$90K — $130K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in trust administration or related field
  • Strong knowledge of Corporate, Not-for-Profit, Municipal, and Taft-Hartley trust services
  • Proven track record in client management and strategic advisory roles
  • Experience with regulatory compliance and risk management
  • Leadership experience in team management and development

Responsibilities

  • Lead administration of trust accounts with focus on compliance and service delivery
  • Develop strategies for effective trust administration
  • Manage key client relationships and provide strategic advisory services
  • Establish client service expectations and performance metrics
  • Resolve complex client issues effectively and timely
  • Collaborate with sales teams to identify service expansion opportunities
  • Conduct regular account reviews to identify risks and ensure best practices

Benefits

  • Comprehensive health, dental, and vision insurance
  • 401(k) plan with company match
  • Generous paid time off and holiday schedule
  • Professional development opportunities
  • Access to company-sponsored events and activities
Full Job Description
Manager, Institutional Trust
The Manager, Institutional Trust manages the administration and operation of an Institutional Trust business unit(s), responsible for the delivery of services such as trustee, custody, and pension services. They are responsible for attaining budgetary sales, revenue, and expense targets for assigned business unit(s). The Manager, Institutional Trust is responsible for oversight of onboarding all new business within their assigned business unit(s) ensuring all pre-acceptance documentation is prepared, reviewed, and presented accurately.

Position Responsibilities:

Client / Account Management
  • Lead and oversee the administration of Corporate, Not-for-Profit, Municipal, and Taft-Hartley trust accounts, ensuring compliance with legal requirements and efficient service delivery.
  • Develop and implement strategies for trust administration across account within this segment.
  • Manage relationships with key clients and provide deep strategic advisory services.
  • Establish expectations and metrics that ensure the highest quality and timeliness of client service.
  • Oversee the resolution of complex client issues and concerns promptly and effectively.

Strategic Growth
  • Collaborate with sales teams to identify opportunities to expand services within existing client relationships.
  • Monitor industry trends and developments to ensure that Comerica remains competitive in the Corporate, Not-for-Profit, Municipal, and Taft-Hartley spaces.
  • Engage with internal stakeholders and participate in strategic planning sessions to gather feedback and provide insights and recommendations to enhance the trust strategy.
  • Monitor industry trends and developments to ensure the Corporate, not-for-profit, municipal, and Taft-Hartley team remains competitive.

Operational / Risk Responsibilities
  • Conduct regular reviews of Corporate, Not-for-Profit, Municipal, and Taft-Hartley trust accounts to identify and mitigate risks and ensure adherence to best practices.
  • Develop and maintain policies and procedures for Captive Insurance and Advisor Solutions to ensure compliance with all relevant laws, regulations, and internal policies.
  • Develop and maintain policies and procedures for Captive Insurance and Advisor Solutions to ensure compliance with all relevant laws, regulations, and internal policies.

Team Management
  • Recruit, train, mentor, and manage the Corporate, Not-for-Profit, Municipal, and Taft-Hartley team to ensure high performance, professional growth, and alignment to the organization's strategic goals.
  • Monitor and manage the performance team of advisors and support staff, ensuring high levels of service and professional growth.
  • Ensure team members are knowledgeable about relevant trust regulations and compliance requirements.
  • Guide the team in applying enterprise risk management frameworks relevant to trust and specifically corporate, not-for-profit, municipal, and Taft-Hartley administration activities.

Project Leadership
  • Open to being assigned to a project as a leader and/or member to accomplish a stated goal or objective.
  • Provide your knowledge and skills to the project to allow for a positive outcome of the project.
  • Work as a team player to collaborate on the best outcome to the project.

About Comerica Incorporated

Comerica Incorporated is a financial services company that provides banking, investment, and wealth management services to individuals, businesses, and institutions. The company was founded in 1849 and is headquartered in Dallas, Texas. Comerica operates in several states, including Texas, Michigan, California, and Arizona. The company offers a range of financial products and services, including checking and savings accounts, loans, credit cards, and investment management. Comerica is committed to corporate social responsibility and has implemented sustainable practices in its operations.
Learn more about Comerica Incorporated
Size
7,223 employees
Market Cap
$8.6 billion
Industry
Net Income
$474 million
Founded
1849
5 Year Trend
-0.1%
NASDAQ

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